“The people helping with booking are very kind and couldn't be more helpful but the booking regulations and system take some getting used to and make the booking process hard. We put up with the often adequate service at the centre and the difficulties booking as the price is affordable and location lovely.
The current booking restrictions of a minimum 24 hr period only, with no bed and breakfast price make our plans difficult. We don't know how many places to book two years in advance and this is difficult to alter nearer the time as there are often no extra places available. The miniumum booking of 12 people means we can no longer hold a course for 8 -10 people. Then there is the issue of not being able to start on a Sunday until 4pm and get into the meting room until 6pm. The booking staff have been very helpful with my latest booking but to use extra breakout rooms for an hour is not possible as there is no hourly rate. The extra charge of £5 per person to take some cakes and urns into the meeting room for our arrival seemed a lot of money.”
“Difficult to get details agreed between what I asked for and what was in the draft contract.
Our treaduwr4 was not a party to the discussion so did sign the contract in order to p[ay them oney before his holiday.
I did not sign the contract as it was not as agreed.”
