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Cars On Demand Reviews

4.2 Rating 60 Reviews

80 %

of reviewers recommend Cars On Demand

Company Reviews

4.2

Based on 60 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cars On Demand:

Short Term Flexible car leasing

Visit Website

Phone:

03333232670

Email:

sales@carsondemand.co.uk

Location:

Walton Road
Wetherby
LS22 5DZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used Cars-on-demand twice now, for 1-2 months temporary cars and the service has been excellent. Our contact, Jenny, is brilliant - super responsive and helpful, making the whole process very smooth. Delivery/collection service also very professional and no extra charges were taken from us. Both cars were overall in very good condition. One downside of their offer is that the lease is not paid “pro-rata”, after the 1st 28 days - something to bear in mind when you’re renting with them. But overall I would highly recommend this company !”

Dear Nicolas, Thank you very much for taking the time to leave your review, your comments have been passed to Jenny and the team. We are delighted that your experience has been excellent. Your comments about the period after the initial 28 days are noted and are being considered. We look forward to being of service to you again in the future. Kind Regards All of the team at Cars on Demand.

“Cars on Demand are a lovely company to lease a car from. They have a wide range of vehicles to choose from and Jenny was a super helpful and understanding of my needs. The brand new car was delivered in a timely manner by two very friendly guys who took their time to explain all the features. It was not a problem to extend my lease term as my shipped car was delayed. When I arranged for the car to be collected (3 months later) I had moved house and it wasn't a problem or extra charge. I highly recommend leasing your next car from Cars on Demand.”

Dear Janice, Thank you very much for your kind review, Jenny and the team are very grateful and thank you for your business. Kind Regards Paul & all of the team at Cars on Demand.

“The on-line enquiry process and follow up is very quick and easy, all the staff I spoke with were friendly and professional. Choices of cars were a little limited but I found something suitable, it was delivered on time and very clean / tidy, and collected at the end (after 3 months) on time as agreed. All in all, although more expensive than a longer term lease, it was great service.”

“These are the best in the business - we have used Cars On Demand for over 10 years and nobody comes close to their level of service, I have no hesitation in giving them my recommendation.”

“Really helpful and explained everything clearly before sale, car delivered on time and was new. The price was competitive against similar companies and cheaper than car hire, used it for 3 months and returned when finished with. Charged for a couple of bits of damage which I was aware of - expensive but my own fault. Overall, very good service and good value for a short lease.”

“I have found Cars On Demand an extremely professional company. I needed to lease a car for a couple of months while awaiting my new car to be delivered. Jenny was so helpful - and answered my many questions with great patience. The car was delivered on time.”

“I contacted Cars on Demand for a 6 month 'variable' lease and my enquiry was handled by Jenny (from start to finish) the service I received was first class. They sourced me a great car and their support and customer service throughout the process has been exemplary. I have no hesitation in recommending their services to anyone”

“I had specific requirements for the car I wanted for at least 3 months whilst I was waiting for my new car and Jenny was able to sort out just the perfect car. I collected the car myself the gentleman I collected from was very professional, showed me everything about the car, I had a test drive before driving off. Thank you Jenny and your team for your understanding, support and all the help you gave me, great customer service. I will 100% recommend cars on demand.”

Dear Lyndy, Thank you for your review, I will pass your kind comments on to Jenny and the team. Regards Paul

“Prompt service no messing around, car here at time specified which and i was given an hours range as arrival time not just morning. Thank you Jenny!”

“Great customer service from sales to accounts, they do go over and above to keep the customer happy. Thanks Jenny, Lydia, Kylie and team”

“The speed and efficiency is fantastic, everyone I have spoken to has been so helpful and professional. They have gone over and above to help me - excellent customer service!”

“I’ve had to lease a car whilst mine was being restored. I’ve leased several cars over 8 months and Cars On Demand have been very helpful, the service was faultless! so easy and efficient, Thank you!”

“Been a customer for more than 4 years, I have nothing to complaint about. They have always tried to accomodate my requests in terms of car type/specs and they went the extra mile to arrange a delivery/collection that suited my needs. A special thanks to Jenny, James and Ben for looking after me in so many years as a customer.”

“Overall the customer service was exceptional, the delivery and collection was well organised and the office staff especially Jenny could not be more helpful. Nothing was too much trouble, given the current shortage of cars, I am really grateful for all their help and support. Thank you”

“With the current situation with new cars not being available due to the semiconductor chip shortage, I had a 4 month gap between my old car going back and a new one arriving. I looked around everywhere for a company that could supply me with a lease vehicle on a month by month basis at a sensible cost. Thankfully I came across Cars on Demand. Jenny Shaw there was brilliant, and so helpful. My 4 months ended up being 6 months and Jenny was always happy to extend my lease and helped me to alter my monthly milage so I didn't incur any extra charge when the car was returned. Having read some of the negative reviews, then all I can say is if you don t look after the car, then it's your own look out and you shouldn't be surprised when you don't get all your deposit back. I can't recommend these guys enough.....I looked after the car and my deposit was returned no problem.”

“Ben Tatham of cars On Demand came through for us. We had just scrapped our car and needed a replacement quickly - but the car market is in disarray at the moment - and Ben was able to source a fantastic top of the range PHEV for us as a short term replacement. Pricing was great and the process very easy. Ben even helped advise on insurance. We will go back to Ben in a few months time to get a longer term vehicle once the market has settled. Thanks Ben”

“Great efficient service from start to finish. One of the only companies that could satisfy my requirements. Took the stress out of this for me since I was also travelling to and from the country. Speedy responses to all my queries. Would highly recommend!”

“Incredible company who you cannot find fault with. Leased for close to two years and multiple vehicles; never a problem with returning deposits, if you damage it you pay for it as is only fair! Would recommend this company to anyone, stunning cars at fair prices and a spot on group of staff! Jenny Shaw is an absolute gem and nothing is too much trouble! Thanks carsondemand will be using you in the future! P.s ignore the ridiculous reviews claiming they charge for everything, they don’t, I had a few scratches when I returned which they spent their own time on polishing out for which they never charged! They will go above and beyond!”

“Great service. Clearly explained and service matched the explanation, no hidden charges or trying to make up damage / issues. This is a great solution if you're without a car for a while, far more economic than normal rental companies without out the commitment of leasing.”

“We needed 3 cars very quickly for a new project that may last 3 to 9 months. Jenny was extremely helpful, gave great advice and sourced 3 VW Golf’s that we’re perfect for our requirements. The delivery team were great and the handover process was very efficient and safe. One car developed a minor fault and it was resolved quickly and without interruption to the driver. Great service all round.”

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Cars On Demand is rated 4.2 based on 60 reviews