“
Im very disappointed that I ordered the rubber mats with the BLUE EDGING but what came was all black with black edging.
Even though I got a £9 refund I wish now I had sent the mats back because it's not what I ordered and I accepted second best
Very disappointed
”
posted 2 weeks ago
- Ricardo Soler De Los Rios
“
Not the best experience bought the elite car mats fo a Peugeot 2008 paid for them to check they fitted my car and next day delivery got them promptly but didn’t fit (not sure what the point for them to check they fitted was) also when taking the wrong fitting mats out the fixings broke took 10 days to get the right fitting mats would of taken longer if I hadn’t complained wish I had of spent my money else where least they could of done is refund the next day delivery and the check the mats would fit!!! And not put the taking branding on the mat that wasn’t in the pics the second time around apparently it’s not possible but it’s added during the stitching would of been very easy to leave that off to improve my experience look elsewhere would be my advice
”
posted 1 month ago
- Kevin Wilson
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Really disappointed with the shoddy workmanship after reading the reviews I must have received the reject mats. I have given up trying to get a refund and have put them in the bin
”
posted 1 month ago
- Anthony Gregory
“
I was offered the opportunity to return for a refund but given the time delay in the response I had driven the van with them in so they unable to be returned.
”
posted 2 months ago
- Jimmy Cain
“
Shocking service… I ordered van carpet 3 weeks ago, I have not received my order.
Amy from CarMats.co.uk has stopped answering emails, I have requested a refund and still have not heard anything from the company.
The customer service has been ridiculous
”
posted 3 months ago
- Anonymous
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In no time at all they had responded and I was promised a refund of the shipping once they were delivered.
”
posted 5 months ago
- Martin Fernott
“
Despite admitting that they've sent the wrong mats, and they can send the correct ones, they are refusing to honour my legal consumer rights, and give me a refund.
”
posted 6 months ago
- Anonymous
“
Bought set of mats for VW golf unfortunately we ordered the wrong ones
Tried to contact them 4 times had no replies or E mails
Would recommend you check that the right mats are ordered as i doubt whether you will get a refund or reply .
Or go to Main dealer VW mats were actually cheaper and guaranteed
Wouldn't use company again
”
posted 8 months ago
- Anonymous
“
Ordered mats for xmas 67.00
Ordered wrong size returned them within in 6 days .Ordered correct size 19.99 .refund due 47.00.... only to be told no refund because same price ...how come 2 mats are the same price as 1 mat .lots of emails .no reply or resolution ...BEWARE .you may be overcharged ..
”
posted 9 months ago
- S Frisby
“
I cannot imagine ever getting these into my car, probably too late for a refund now.
”
posted 9 months ago
- William Duncan Mackay