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CarMats.co.uk Reviews

4.9 Rating 63,693 Reviews
E
Happiness Grade
Read CarMats.co.uk Reviews

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

Visit Website

Email:

hello@carmats.co.uk

E

Refund - Difficult

45.45%
Industry Average
A refund would be much appreciated as I cannot use these mats at all.
posted 3 weeks ago - Carole Beedie
Waited 4 weeks nothing arrived asked for refund too be asked for my car details as they hadn’t had them !!!!! But the did as I ordered for my car not very professional wouldn’t recommend them still waiting on refund
posted 1 month ago - John Roche
Gave reg for ford custom transit - mats don’t fit - really poor fitting now got the hassle trying to pack them up and send back to get a refund
posted 1 month ago - John
Easy ordering, created and dispatched promptly. Evri then sat on them.... with prompting delivered the boot mat...but no in car mats have arrived and no reply to emails asking what to do next. Spare bathmats doing the job but confirmation of how/when you will refund or deliver would be helpful!
posted 1 month ago - Tracey
The only resolution offered was a return for refund.
posted 2 months ago - Anonymous
I ordered & paid nearly £70 for car mats on 15th February. It's now 24th February & I'm still waiting for my order! Shocking customer care. No telephone number provided. Can only send emails which do not help. Now asking for a full refund 😭
posted 2 months ago - Anonymously
Asked for refund for insurance but then had to chase again to get price difference refunded.
posted 3 months ago - Anonymous
I had asked for a refund as they didn’t do what they were supposed to do.
posted 4 months ago - Alan
Im very disappointed that I ordered the rubber mats with the BLUE EDGING but what came was all black with black edging. Even though I got a £9 refund I wish now I had sent the mats back because it's not what I ordered and I accepted second best Very disappointed
posted 7 months ago - Ricardo Soler De Los Rios
Not the best experience bought the elite car mats fo a Peugeot 2008 paid for them to check they fitted my car and next day delivery got them promptly but didn’t fit (not sure what the point for them to check they fitted was) also when taking the wrong fitting mats out the fixings broke took 10 days to get the right fitting mats would of taken longer if I hadn’t complained wish I had of spent my money else where least they could of done is refund the next day delivery and the check the mats would fit!!! And not put the taking branding on the mat that wasn’t in the pics the second time around apparently it’s not possible but it’s added during the stitching would of been very easy to leave that off to improve my experience look elsewhere would be my advice
posted 7 months ago - Kevin Wilson