CarMats.co.uk Reviews

“ Ordered matts and a boot liner for my Tiguan. The matts fit fine but the boot liner does not fit. I was advised by customer services that it was because my car model offered a larger boot size than the standard and therefore was not suitable. I have returned this but received no further acknowledge or refund within the 10 working days advised. Far from impressed! ”

“ Only when trying to track the order did I find this was a different order I'd placed and the order I was chasing was still not in production - and was never going to be as they don't have a pattern for the mats!!! They've now cancelled the order, over 3 months after taking my money, and will have to process a refund - which may take another week!!! That's not good enough and if I hadn't chased, they'd have kept the money and no mats would have ever materialised. ”

“ Sent numerous photos, then told I have to make a hole - why is this not done during production? No landline to resolve so too much dragging on by emails. Want to return for refund, waste of £74. ”

“ Mats never arrived been back and forward with customer service for over 1 week and still no mats or refund very disappointed in this company ”

“ Rubbish full of creases poor quality demanded a refund ”

“ Very poor won't be using again previously have bought several times never again took to long to get delivered fobbed off with excuses when did arrive already had bought elsewhere then wouldn't offer a refund for return wanted to give £8 off made a claim to my bank not good at all. ”

“ Ordered car mats nearly 3 weeks ago and they still haven’t come contacted customer services multiple times and still no futher to a refund or the car mats ”

“ I asked for that to be refunded to me and they would only give store credit (which I don’t need as I’ve already bought the car mats) they then just gave me the old T&Cs line and said they can’t refund me as it isn’t their fault. ”

“ A refund would be much appreciated as I cannot use these mats at all. ”

“ Waited 4 weeks nothing arrived asked for refund too be asked for my car details as they hadn’t had them !!!!! But the did as I ordered for my car not very professional wouldn’t recommend them still waiting on refund ”