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CarMats.co.uk Reviews

4.9 Rating 57,202 Reviews
D
Happiness Grade
Read CarMats.co.uk Reviews

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

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Email:

hello@carmats.co.uk

D

Refund - Average

54.55%
Industry Average
Im very disappointed that I ordered the rubber mats with the BLUE EDGING but what came was all black with black edging. Even though I got a £9 refund I wish now I had sent the mats back because it's not what I ordered and I accepted second best Very disappointed
posted 2 weeks ago - Ricardo Soler De Los Rios
Not the best experience bought the elite car mats fo a Peugeot 2008 paid for them to check they fitted my car and next day delivery got them promptly but didn’t fit (not sure what the point for them to check they fitted was) also when taking the wrong fitting mats out the fixings broke took 10 days to get the right fitting mats would of taken longer if I hadn’t complained wish I had of spent my money else where least they could of done is refund the next day delivery and the check the mats would fit!!! And not put the taking branding on the mat that wasn’t in the pics the second time around apparently it’s not possible but it’s added during the stitching would of been very easy to leave that off to improve my experience look elsewhere would be my advice
posted 1 month ago - Kevin Wilson
Really disappointed with the shoddy workmanship after reading the reviews I must have received the reject mats. I have given up trying to get a refund and have put them in the bin
posted 1 month ago - Anthony Gregory
I was offered the opportunity to return for a refund but given the time delay in the response I had driven the van with them in so they unable to be returned.
posted 2 months ago - Jimmy Cain
Shocking service… I ordered van carpet 3 weeks ago, I have not received my order. Amy from CarMats.co.uk has stopped answering emails, I have requested a refund and still have not heard anything from the company. The customer service has been ridiculous
posted 3 months ago - Anonymous
In no time at all they had responded and I was promised a refund of the shipping once they were delivered.
posted 5 months ago - Martin Fernott
Despite admitting that they've sent the wrong mats, and they can send the correct ones, they are refusing to honour my legal consumer rights, and give me a refund.
posted 6 months ago - Anonymous
Bought set of mats for VW golf unfortunately we ordered the wrong ones Tried to contact them 4 times had no replies or E mails Would recommend you check that the right mats are ordered as i doubt whether you will get a refund or reply . Or go to Main dealer VW mats were actually cheaper and guaranteed Wouldn't use company again
posted 8 months ago - Anonymous
Ordered mats for xmas 67.00 Ordered wrong size returned them within in 6 days .Ordered correct size 19.99 .refund due 47.00.... only to be told no refund because same price ...how come 2 mats are the same price as 1 mat .lots of emails .no reply or resolution ...BEWARE .you may be overcharged ..
posted 9 months ago - S Frisby
I cannot imagine ever getting these into my car, probably too late for a refund now.
posted 9 months ago - William Duncan Mackay