Brighton Tools & Fixings Reviews

Name: Brighton Tools & Fixings
Rating: 4.96

5.0 Rating 695 Reviews

99 %

of reviewers recommend Brighton Tools & Fixings

Company Reviews

Metrics

5.0

Based on 695 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

Brighton Tools & Fixings 5 star review on 5th July 2024

Y Pancholi

Brighton Tools & Fixings 5 star review on 14th July 2023

Ryan Crowdy

Brighton Tools & Fixings 5 star review on 5th July 2021

Mike Smith

Brighton Tools & Fixings 5 star review on 18th May 2021

Chris Smith

Anonymous

Anonymous // 01/01/2019

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“Provided the information I needed over the phone before I went ahead with the purchase. Order placed on-line and goods delivered early the next day.”

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Posted 6 years ago

“Brilliant Store! Very helpful and would do business with them again soon.”

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Posted 6 years ago

“Ordered a Kamasa Hex key and bit set - so efficient delivered the next day, no fuss just brilliant and friendly service”

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Posted 6 years ago

“Prompt response during these testing times.”

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Posted 6 years ago

“From my first contact with Andy at Brighton Tools until my new kit arrived, the service has been excellent. Even in these difficult times (Covid-19), Andy dealt with my enquiry and subsequent order quickly and efficiently. With very competitive pricing and great service, I would recommend Brighton Tools to anyone and will certainly use them again.”

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Posted 6 years ago

“Very good service. Good to do business with. No fuss nice guys.”

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Posted 6 years ago

“I am more than it literate but could not process the order electronically so called the old way , conversed with a proper person ! and the delivery was perfect and seamless during pre difficult but pending times .”

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Posted 6 years ago

“Really great service and friendly staff. Will certainly purchase more from them. One of the team dropped the order off on the same day as it was on his way home from work, despite being in the middle of a global pandemic. I can’t remember his name, but he really went over and above and the product (garden fork) is top notch. Thank you Brighton Tools & Fixings, you guys are the best 🙂”

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Posted 6 years ago

“Very helpful, service and delivery excellent thank you guys”

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Posted 6 years ago

“Fast friendly service, thanks”

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Posted 6 years ago

“Great service all team members are great help when above and beyond to deliver thanks again guys Hamerhead Electrical services”

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Posted 6 years ago

“Best service I’ve received so far. My product came when they said it would be delivered. Very happy customer and I’ve been telling people about them.”

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Posted 6 years ago

“Excellent service from a friendly team. Would highly recommend.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Very friendly and helpful staff. Excellent services.”

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Posted 6 years ago

“I ordered some kitchen hinges which were clearly described and priced on the website. They arrived next day and were as required. Excellent service.”

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Posted 6 years ago

“Those Brighton Tool boys are just too good to be true, always courteous......”

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Posted 6 years ago

“I have used Brighton Tools for both tools and fixings for many years and will not go elsewhere even the internet. The service is exemplary on every level and if/when there are issues with a tool purchased form them you get there full backing to sort it out. Recently we had tools stolen from site which were then found in a local shop. Brighton Tools had registered all the tools for us and kept records which allowed us to prove the tools were ours. I cant recommend them highly enough!!”

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Posted 6 years ago

“Great helpful service as always, even after 25+ (?) years of using them. Little staff turnover, which is always a good sign, and superb, spacious showroom, always worth a visit. Now you can't get that with Amazon (previous reviewer)...”

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Posted 6 years ago

“Very quick response by telephone, helpful people and order processed and delivered as soon as item arrived in stock. Will definitely use again.”

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Posted 6 years ago

Brighton Tools & Fixings is rated 5.0 based on 695 reviews