Brighton Tools & Fixings Reviews - Read 422 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01273 620 456

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service very good, very helpful and polite.”

Posted 21 hours ago

“Exceptional service, great value and delivery was very quick. A pleasure to do business with you - thank you.”

Posted 1 day ago

“First order with Brighton Tools and couldn't be happier. Spoke to them over the phone before hand and they were very helpful. Item arrived next day just in time for a job. Will be using again in the future.”

Posted 1 day ago

“A manufacturer left me 10 Companies to contact regarding spare parts. Brighton Tools and Fixings replied within 30 minutes, with a positive response, whereas the other 9 just said they didn't stock what I needed and it would take at least 4 weeks to get them, and they couldn't place such a small order anyway. 10/10 for customer service Andy.”

Posted 1 day ago

“Delivered in good time.”

Posted 2 days ago

“Swift delivery.”

Posted 1 week ago

“Quick delivery and good choice of tools. Definitely use again.”

Posted 2 weeks ago

“Great service prompt delivery and a competitive price”

Posted 3 weeks ago

“At last!
Experts who know what they are talking about, who are happy to take the time to speak on the phone and who give down to earth , sensible, pragmatic advice and are not afraid to make recommendations.
Excellent next day delivery.
Don’t go anywhere else.”

Posted 4 weeks ago

“Fantastic service next day delivery.”

Posted 4 weeks ago

“Great speedy service.”

Posted 4 weeks ago

“Great company to deal with always helpful and give good advice. Delivery is normally quick and returns are accepted. We will continue to use them.”

Posted 1 month ago

“Jason Ingle, Had to leave a 5 star review, First time I ordered from them , had I little issue, spoke to Mike Biggs within a minute all sorted. Big thanks will be ordering more tools from them 👌👌”

Posted 1 month ago

“The service and prices from the initial enquiry to delivery was outstanding and would highly recommend.”

Posted 1 month ago

“Great and swift service will use again for sure”

Posted 1 month ago

“Good prices, prompt replies to emails and fast delivery.”

Posted 1 month ago

“Goods arrived next working day, great service.”

Posted 1 month ago

“Fantastic same day delivery and really friendly and helpful, will definitely be using you again!”

Posted 1 month ago

“Would highly recommend. I ordered a few bits from Brighton tools a few days ago, only to discover the parcel to be damaged in transit by the courier, Mike was quick to respond to the slight inconvenience and shipped the tool the same working day. Couldn’t of asked for better customer service. I will be definitely returning soon.”

Posted 1 month ago

“Very helpful... it’s like a builders sweet shop!”

Posted 1 month ago

Brighton Tools & Fixings is rated 4.96 based on 422 reviews