“Simon the engineer has been to me several times. On each occasion he showed empathy and understanding about my concerns regarding rodents in my loft. I like to know the details of what to expect etc. Simon did that with compassion and professionalism. He explained where it looked like they may be coming in from. I have now put metal mesh, wire wool and mortar all around the inside perimeter of my loft. Also, outside under the guttering and facia boards.
Thank you Simon for your support and kindess.
I have also called the office a few times and everyone I have spoken with has been helpful, friendly and caring. On one occasion I spoke with Adam, I expressed my concerns regarding my loft, he was very understanding towards my situation and showed support during our conversation. Thank you to everyone at BPC.”
“After a major issue with ants inside the property, they were extremely efficient at getting the problem seen to and dealt with, with very effective treatments. Friendly service and offered helpful advise.”
“I’ve had only positive experiences working with this firm. They responded to my enquiry within one day of the phone call. I received a phone and text messages confirming dates of the visit. Simon came and assessed the property and placed the necessary substances to manage the situation. He was professional, efficient and most importantly offered reassurance in a kind and patient way (I was freaking out).
I was also given advice on how to prevent a reoccurrence of the problem.
I highly recommend this company.”
“Called BPC out for mice. We had a couple of different engineers across the visits. Have to say they were both brilliant and knew what they were doing. Service from start to finish was great, had my third visit a couple of weeks ago and the mice have not returned since. Would definetly recommend”
“the company are quick to respond to questions or queries. They are efficient and stick to provided schedule. Technicians are nice guys, helpful, friendly and crack on with the job in hand. Company are good at communication and keeping me up to speed on things, which is a big bonus as a lot of companies are not so responsive, great asset to a company to have onboard.”
“Had a visit from Simon from BPC and I have to say he has provided a first class service form start to finish. Simon came in to look at the mice problem at my parents garage/kitchen. Laid out what he needed to do and gave a thorough explanation with what happens next and provided some great tips too.
Very friendly, clear and precise.
Would definitely recommend BPC to anyone who asks