Bourne Skip Hire Reviews

Name: Bourne Skip Hire
Rating: 4.74

4.7 Rating 90 Reviews

27 %

of reviewers recommend Bourne Skip Hire

Company Reviews

Metrics

Info

4.7

Based on 90 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I RECEIVED TOTALLY UNPROFESSIONAL CUSTOMER SERVICE FROM THE MANAGER SIMON HE IS RUDE AND PATRONISING AND NO MANAGEMENT SKILLS, I HAD AN ITEM TAKEN WITH MY RUBBISH COLLECTION WHICH SHOULDN’T OF BEEN TAKEN SO I WENT TO OFFICE TO TRY AND RETRIEVE IT AND WAS ADVISED THAT IT WOULD OF BEEN CRUSHED, UNDERSTANDABLY I WAS VERY ANGRY BY THIS BUT INSTEAD OF THE MANAGER BEING PROFESSIONAL AND DEALING WITH MY COMPLAINT IN A PROFESSIONAL MANNER AND SHOWING EMPATHY HE TOOK GREAT PLEASURE IN BELITTLING ME AND SPEAKING TO ME IN AN ABRUPT MANOR BLAMING ME FOR ITEM GOING MISSING FUELLING MY ANGER EVEN MORE, THEN A FEW DAYS LATER AN EMPLOYEE WAS BELITTLING ME ON FACEBOOK SO BASICALLY I WOULD NEVER IN A MILLION YEARS RECOMMEND THIS COMPANY THEY ARE TOTALLY UNPROFESSIONAL AND THEY HAVE NEVER EVEN OFFERED TO REPLACE MY ITEM THATS WORTH £100”

Helpful Report

Posted 2 years ago

“Emailed them in February with a request, they failed to respond. I followed the email up with a phone call, they again failed to get back to me. I emailed to complain about their lack of response, again not even the courtesy of a reply. Got my job done by someone else. Would not recommend at all.”

Helpful Report

Posted 3 years ago

“Sent 2 emails a week apart asking questions about a skip hire - nobody bothered to reply to me. Poor customer service”

Helpful Report

Posted 4 years ago

“Skip collected without prior notice and without allowing me to fill it ! £ 200 wasted - not going to have anything good to say.”

Helpful Report

Posted 6 years ago

Bourne Skip Hire is rated 4.7 based on 90 reviews