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BSH Recycling Reviews

4.7 Rating 97 Reviews
30 %
of reviewers recommend BSH Recycling
4.7
Based on 97 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read BSH Recycling Reviews
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Phone:

0800 955 4554

Location:

BSH Recycling,
Cherry Holt Road,
Bourne
Lincolnshire
PE10 9LA

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Anonymous
Anonymous  // 01/01/2019
My brother hired skip 3-4 weeks ago to clear parents bungalow. When delivering the skip the lorry driver hit my car parked on the roadside but said nothing and parked lorry up alongside pavement and then rang my brother to ask for me to move my car as he felt there was not enough room to swing lorry around to back into drive. It was not until he had gone and I turned the car around that I noticed it where he had caught the back end of the car and damaged panel over the wheel and left lots of bad scratches. I contacted company over 3 weeks ago and reported it and have had absolutely no response. The skip was even dropped off wrong way around so could not use door in skip at all. Disgusted with driver for not owning up to his mistake and the company for not bothering to respond to my complaint. Would not recommend using this company.
Helpful Report
Posted 1 month ago
Hi Julie, We are very sorry to hear about your recent experience. We've contacted you directly and rest assured, once we know more details we will fully investigate the situation. The BSH Recycling team
Posted 1 month ago
I have contacted this company numerous times to collect their skip. Each time they have said that they will collect, but they never do. I DO NOT TRUST THIS SKIP HIRE COMPANY. MY BUILDER HIRED THIS COMPANY AND I FIRED MY BUILDER
Helpful Report
Posted 1 year ago
I RECEIVED TOTALLY UNPROFESSIONAL CUSTOMER SERVICE FROM THE MANAGER SIMON HE IS RUDE AND PATRONISING AND NO MANAGEMENT SKILLS, I HAD AN ITEM TAKEN WITH MY RUBBISH COLLECTION WHICH SHOULDN’T OF BEEN TAKEN SO I WENT TO OFFICE TO TRY AND RETRIEVE IT AND WAS ADVISED THAT IT WOULD OF BEEN CRUSHED, UNDERSTANDABLY I WAS VERY ANGRY BY THIS BUT INSTEAD OF THE MANAGER BEING PROFESSIONAL AND DEALING WITH MY COMPLAINT IN A PROFESSIONAL MANNER AND SHOWING EMPATHY HE TOOK GREAT PLEASURE IN BELITTLING ME AND SPEAKING TO ME IN AN ABRUPT MANOR BLAMING ME FOR ITEM GOING MISSING FUELLING MY ANGER EVEN MORE, THEN A FEW DAYS LATER AN EMPLOYEE WAS BELITTLING ME ON FACEBOOK SO BASICALLY I WOULD NEVER IN A MILLION YEARS RECOMMEND THIS COMPANY THEY ARE TOTALLY UNPROFESSIONAL AND THEY HAVE NEVER EVEN OFFERED TO REPLACE MY ITEM THATS WORTH £100
Helpful Report
Posted 4 years ago
Emailed them in February with a request, they failed to respond. I followed the email up with a phone call, they again failed to get back to me. I emailed to complain about their lack of response, again not even the courtesy of a reply. Got my job done by someone else. Would not recommend at all.
Helpful Report
Posted 5 years ago
Sent 2 emails a week apart asking questions about a skip hire - nobody bothered to reply to me. Poor customer service
Helpful Report
Posted 7 years ago
Skip collected without prior notice and without allowing me to fill it ! £ 200 wasted - not going to have anything good to say.
Helpful Report
Posted 8 years ago
BSH Recycling is rated 4.7 based on 97 reviews