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Bluefin Fitness Reviews

4.4 Rating 2,419 Reviews

84 %

of reviewers recommend Bluefin Fitness

Company Reviews

Product Reviews

4.4

Based on 2,419 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

About Bluefin Fitness:

Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range:
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted Globally brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Bluefin Fitness 5 star review on 29th July 2021

William Cochrane

Bluefin Fitness 5 star review on 10th June 2021

David JUSKOWIAK

Bluefin Fitness 5 star review on 1st June 2021

Bluefin Fitness 5 star review on 4th March 2021

Katrin Österwinter

Bluefin Fitness 5 star review on 24th February 2021

Bluefin Fitness 5 star review on 26th January 2021

Bluefin Fitness 5 star review on 25th January 2021

6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Crosstrainer zodanig beschadigd dat hij niet gemonteerd kan worden. Gezien de gaten in de verpakking, kennelijk tijdens het transport. Gemeld met foto's erbij. Wacht nu op reactie hoe dit af te handelen / op te lossen.”

Posted 3 years ago

Hoi Geert, Sorry daarvoor - ik kan zien dat we een retourzending van het beschadigde artikel voor u hebben geregeld. Als er nog iets is waarmee we u kunnen helpen, kunt u ons ondersteuningsteam een e-mail sturen zodat ze kunnen helpen. vriendelijke groeten Ella

Posted 3 years ago

“Well made heavy bike. Disapointed with the noise made when tension put on, very noisy high pitched squeal. Not what I expected for a circa £500 bike. No response from customer service re this problem. Not impressed. Would not recommend.”

Posted 3 years ago

Hi Paul - I'm glad to see you like the build quality although apologies about the noise. I can see a member of our team emailed you back in August to request a video of the issue but didn't receive a response so assumed everything was sorted. If this still needs fixing, please reach out to our support team and they'll be more than happy to help. Regards Ella

Posted 3 years ago

“Sehr gute Qualität und schnelle saubere Lieferung. Eine App oder ein YouTube Channel für Übungen wäre aber hilfreich da es für Anfänger sehr viele verschiedene Einstellungen gibt und man sich da erst zurecht finden muss.”

Posted 3 years ago

Hallo, Vielen Dank für Ihre freundlichen Kommentare. Wir arbeiten an Verbesserungen für die Videoseite für das nächste Jahr. Halten Sie also die Augen offen. Grüße Ella

Posted 3 years ago

“Bien mais pour moi manque de puissance”

Posted 3 years ago

Bonjour Mary. Désolé d'entendre cela. Si vous pensez qu'il y a un problème de performances, veuillez envoyer un e-mail à notre équipe d'assistance afin qu'elle puisse vous aider. Cordialement Ella

Posted 3 years ago

“Its a great machine but it came damaged and ripped from both handles. Some screws don't screw in like they are supposed to so a bit wobbly. Over all it does what its says it does.”

Posted 3 years ago

Hi Marina, so sorry about this - this is not how we ever want items to get to our customers. I can see we offered a return for you to resolve this :) If we can do anything else to help, please email our support team who'll be more than happy to assist. Regards Ella

Posted 3 years ago

“Not that many exercises on chart and they leave Mark's from board. (Painful prints on hands). Also exercises make no use of foot marks. Makes no sense. Can't seem to change time of exercise program, other than to restart via board and auto function can only operate from watch. Where's blue tooth? Left disappointed 😥”

Posted 3 years ago

Hi Wendy, thank you for your feedback. We're looking to improve the exercise chart and possibly provide videos for 2021 - if you have any suggestions please feel free to email them to our team! I cannot see on our system any emails from yourself regarding the issues, so please let our support team know if you need any assistance and they'll be more than happy to help. Regards Ella

Posted 3 years ago

“I placed the order in March knowing that there was a delay until the end of May, this was moved to mid June & the couriers were slow off the mark at best, this was obviously out of Bluefin's hands. When the X-Trainer & bike arrived I built them up & was generally pleased with the build quality & silent operation of both, however the instructions for the use of both only very loosely cover 2 sides of the manual. There is only a cursory mention of half of the modes that the equipment has & no instructions for use with the app with no Bluetooth instructions either. Support is only via email & can take several days to actually get an answer, which inevitably raises more questions than it answers due to the lack of instructions.”

Posted 3 years ago

Hey Andrew, sorry for the delay with your order but we appreciate your understanding during these unprecedented times. Regarding the manuals, we apologise for the lack of clarity - We're looking to improve this for 2021 to ensure customers are provided with everything they need to get cracking with their new bits of kit. We're now back on with our phones, live chat and emails and we have more staff in the support team to ensure quicker responses can be given to our customers. If we can help in anyway in future, please contact the support and they'll be on hand to help. Regards Ella

Posted 3 years ago

“Ordered product in April 2020, middle of lockdown, told delivery May 28th, fine , understandable, then had email saying delivery was delayed until 15th June, okay, had email from Royal Mail saying delivery was in system, had same email from UPS. 15th came and went. Ypu cant call them as theres no phone number, emails were taking days to get a reply from. Turned up a week after 15th via UPS. I fully understand the difficulties during COVID-19, but ,the complete lack of clarity on the delivery side was terrible. The item.itself is fine, parts of it are flimsy, but overall fine”

Posted 3 years ago

Hi Richard - let me start off by apologising for this. We have certainly made some mistakes this year but I am pleased to say that it's thanks to feedback like this that some key changes have been made to our systems and processes. Whilst we cannot speed up the couriers during these unprecedented times, we have improved the clarity of information for customers so they know what to expect when ordering from us. Our phones and live chat are back on, and we have increased the staffing in the Customer Service department to ensure quicker responses for our customers. If there's anything else we can help with, please let our support team know and they'll be happy to help. Regards Ella

Posted 3 years ago

“I have not received my order yet so I would be very grateful if you could look into this for me.”

Posted 3 years ago

Hi Lisa, apologies for the order delivery delay. At the time of your order, the courier networks were heavily overloaded due to the pandemic enforced lockdowns, which resulted in delays. I can see that the item successfully made its way to you, but if you need any further assistance, please feel free to email our support team so they can help. Regards Ella

Posted 3 years ago

“Very good and easy website But i still haven’t received my ordered after 8 days and the courier has yet to process or update the tracker with an expected delivery date”

Posted 3 years ago

Hi Rianna, thanks for the nice comments re:the website, I'll pass the feedback on. Sorry for the delay with getting your order to you - the couriers had an overload at the time but I can see the item was successfully delivered :) We have improved our dispatch emails for customers so up to date information is provided without anyone needing to chase. If there's anything else we can do, just email our support team who'll be on hand to help. Regards Ella

Posted 3 years ago

“Sul sito e nel video dicono che il motore è da 1000 watt, ma invece è da 200, ho scritto per avere spiegazioni ma non ho ancora ricevuto nulla, inoltre non è chiaro come attivare la garanzia”

Posted 3 years ago

Ciao, Siamo molto dispiaciuti per questo: stiamo cercando di modificare il video per mostrare le informazioni corrette. La tua garanzia si attiva automaticamente una volta che il tuo articolo viene consegnato :) Saluti Ella

Posted 3 years ago

“Ravie de cet achat. Le seul bémol c est que le manuel d utilisation est très bref et manque d infos pour les novices. Une fois le programme lancé impossible de modifier quoi que ce soit sauf marche/arret😣.un peu déçue de ce côté!”

Posted 4 years ago

Salut Merci pour vos aimables commentaires - nous sommes heureux d'apprendre que vous appréciez la formation sur votre plaque vibrante. Veuillez envoyer un e-mail à notre équipe d'assistance et elle se fera un plaisir de vous aider pour toutes vos questions concernant la formation et les exercices :) Sincères amitiés Lucy

Posted 4 years ago

“The item we bought is great but they need to get there delivery sorted out we waited a week for an item that had 24hrs delivery on it .”

Posted 4 years ago

Hi Lynn Thank you for your comments, sorry to hear you had issues with delivery. During busy periods, such as Christmas and Black Friday, dispatch and shipping can take a little more time that usual. These delays are usually highlighted on our website to give our customers as much information as possible. I can see that the item is now delivered - I hope that you are happy with your vibration plate :) Kind Regards Lucy

Posted 4 years ago

“Habe seit kurzem die 3D, leider hat sie nicht so viel Power wie die slimm ist aber dafür größer, wenn sie mehr Kraft hätte wäre ich voll zufrieden so nur 3 Sterne”

Posted 4 years ago

Hallo, Vielen Dank für Ihren freundlichen Bewertung - Kundenzufriedeheit steht für uns an erster Stelle. Wir freuen uns daher sehr zu hoeren, dass Sie mit Ihren Erfahrungen zufrieden sind und Ihnen Ihre Vibrationsplatte so gefäll. Mit freundlichen Grüssen, Lucy

Posted 4 years ago

“Sorry, not yet arrived, I hope the device is on the way..”

Posted 4 years ago

Hi Michael Thank you for you comments I can see that the item was delivered - apologies about the delay. We hope you are still enjoying you product Kind Regards Lucy

Posted 4 years ago

“you sent the wrong plug (UK) to a german customer and did not correct it so far”

Posted 4 years ago

Hi Marcus Thank you for your comments If this matter has not been resolved then please email our support team and they will issue a replacement right away Kind Regards Lucy

Posted 4 years ago

“Bought the 3D model. The vibration is not that intense it cycles through different vibrations. Directions don’t tell you much. Would like it if it would stay on a particular vibration and itensity consistency.”

Posted 4 years ago

“Hallo Bluefin Team, das Gerät wurde schnell und anstandslos geliefert. Besonders freue ich mich über die manuellen Einstellungsvariationen. Wir die vertikale Vibration nicht genutzt ist das Bord ein wenig kippelig. Auch sollte es möglichst zentral belastet werden um ein Kippen über die lange Seite zu vermeiden. Das Toch-Display wird oft ungewollt mit den Füßen bedient. Die Fernbedienung ist sehr übersichtlich undnleicht zu bedienen. Bei den Übungsbeschreibungen fehlt teilweise der Bezug zur passenden Vibrationsart. Über die Tubes werden die Vibrationen nicht spürbar übertragen, sie sind trotzdem für die Übungsvariation zu gebrauchen, nachdem sie etwas verkürzt wurden. Der Sound könnte etwas mehr BASS aufweisen. Es fehlt der Hinweis für Frequenzen, die mit bestimmten Organen in Resonanz geraten könnten und wie man dies vermeiden kann. Insgesamt bin ich zufrieden.”

Posted 4 years ago

“After only a couple of days I can not comment on the longer term technical quality of the board. So far it works well, doesn't make a lot of noise and is easy to work with. The power cable is too short and the manual is very short and its translation into German pretty poor, made by an automatic translator. I would have expected more information about exercises and how to use the different modes of the board with these exercises. A DVD or a simple link to a web tutorial would have done the job and delivered more value.”

Posted 5 years ago

“The product is what I wanted unfortunately the courier you use DPD let you down I left instruction for my product to be left in the shed as I wasn’t going to be home I received an email saying it had been signed for by Stockdale no idea who that was I went round all my neighbours they didn’t have it I then spent 1 hour on hold to DPD who informed me that it had been delivered to a completely different address I went round to that property to which no one was home later that evening there was a knock at my door a lady brought my parcel to me I thanked her obviously but she informed me the delivery driver forced the parcel on her 80 year old mother who insisted it wasn’t her parcel she doesn’t order from the internet as she doesn’t have internet and added that it wasn’t her name on the parcel she was forced to sign for the parcel and was left very upset I was stuck for words when the lady (her daughter) told me this I will not use or order anything which gets delivered by DPD again”

Posted 5 years ago

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Bluefin Fitness is rated 4.4 based on 2,419 reviews