Bluefin Fitness Reviews

Name: Bluefin Fitness
Address: Keelham Farm, ,, Keelham Farm, ,, United Kingdom
Rating: 4.35

4.4 Rating 2,419 Reviews

84 %

of reviewers recommend Bluefin Fitness

4.4

Based on 2,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat

About Bluefin Fitness:

Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range:
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service:
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted Globally brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Bluefin Fitness 5 star review on 29th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my product and I have not any information about the shipment. Please, tell me something. Thank you!”

Helpful Report

Posted 5 years ago

“We used the vibration plate and it worked fine, although it caused problems for my wife. Only used for a few days we were unable to return. Please read there policy before any purchase.”

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Posted 5 years ago

Hi Patrick Thank you for your comments. We are sorry that the item caused issues for your wife. We do recommend that our customers seek medical advice before undertaking any new fitness regimes and advise reading our terms and conditions before entering into the consumer contract. I am sorry that we cannot offer further assistance on this occasion Kind Regards Lucy

Posted 5 years ago

“La plateforme ne fonctionne pas correctement : seule la fonction L est opérante, la fonction H est défectueuse. Je demande un échange en urgence (cadeau de Noël). Votre service qualité et contrôle est défaillant, je ne suis pas satisfaite.”

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Posted 6 years ago

Salut Françoise Nous sommes vraiment désolés d'apprendre que votre article ne fonctionnait pas lorsque vous l'avez reçu. Nous nous assurons que tous nos produits reconditionnés sont testés en qualité avant d'être revendus, je ne peux donc m'excuser que vous avez reçu un article défectueux à cette occasion. Nous aimons nous assurer que tous nos clients quittent notre entreprise avec le sentiment d'avoir une expérience positive et nous nous excusons si nous n'avons pas répondu à vos attentes à cette occasion. Nous espérons que vous envisagerez à nouveau d'acheter chez Bluefin à l'avenir Sincères amitiés Lucy

Posted 5 years ago

“Produit arrivé avec le xahe écran décollé et coller sur les brochures, une honte pour le prix, quelle solution pour ne pas renvoyer le produit? Une ristourne sera la bienvenue !!!”

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Posted 6 years ago

Salut Sandrine Merci pour vos commentaires, même si je suis désolé d'apprendre que vous n'êtes pas satisfait de votre produit. Comme indiqué sur le site Web, l'article est remis à neuf, ce qui se traduit par le prix fortement réduit de l'article. J'ai examiné votre cas et je vois que ce problème a maintenant été résolu par notre équipe du service client. J'espère que vous êtes satisfait du résultat offert par notre équipe. Sincères amitiés Lucy

Posted 5 years ago

“Non sono soddisfatta poiché nella confezione mancavano :libretto di istruzioni, elastici per l attività e il telecomando non funziona. Ho già segnalato tutto ciò ma non ho ancora avuto risposta!”

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Posted 6 years ago

Ciao Maria Grazie per i tuoi commenti, anche se mi dispiace sapere che hai riscontrato alcuni problemi con il tuo prodotto. Ho esaminato il tuo caso e vedo che la tua richiesta è stata gestita prontamente e ora hai tutte le informazioni corrette Spero che ti stia ancora godendo la tua piastra vibrante :) Cordiali saluti Lucy

Posted 5 years ago

“The product u sent to me was already a litlle bit damaged. It is working and does what it is supposed to do, but I am afraid that the crack will spread. I haven't returned the item. Should I? What do u suggest?”

Helpful Report

Posted 6 years ago

Hi Raphael Thank you for your comments, although I am sorry to hear that you were not satisfied with your product. As stated on the website the item you purchased was a refurbished plate which is reflected by the heavily reduced price of the item. If you have further questions then please contact our support team Kind Regards Lucy

Posted 5 years ago

“The electic plug is very loose. It comes unplugged very easily. Otherwise, we love the machine.”

Helpful Report

Posted 6 years ago

Dear Customer Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Lucy Customer Resolutions Manager

Posted 5 years ago

“At the moment the machine is making very loud rattling noises, specially when holding bands. I will have someone check into it in case something is loose and then I will be able to provide a better review.”

Helpful Report

Posted 6 years ago

Hi Carmen Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority. Hope to hear from you soon Lucy Customer Resolutions Manager

Posted 5 years ago

“When order first places I used a POBx, I received no notification that the order was not processed due to using POBx, I had to message. Then they told me payment did not go through, which I had to send them proof. I changed address, no notifications that product sent, I had to ask. Communication really needs worked on , esp for the price of products that are being sold”

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Posted 6 years ago

“Die Blufin Fitness 3d Vibration Plate ist nicht für den Muskelaufbau geeignet. Ich würde dieses Gerät nicht wieder kaufen und kann es nicht weiterempfehlen.”

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Posted 6 years ago

“Received a bad one. Asked for return and refund. has not been sorted yet. will update the scale if everything goes well.”

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Posted 6 years ago

“I ordered bluefin fitness there. Was a code saying I could get a discount of £100 this was refused at checkout.I-sent a report to you I did not get a reply.the order was returned to you would you please return my money. ,I don’t want the machine at full price thank you. M mcdonal”

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Posted 6 years ago

“Took almost 6 weeks to be delivered an several attempts on my end to make contact with company to find out what was going on with my order because I was charged. Company has no phone Number listed , have to wait for a live chat option . not happy an although issue was finally resolved I would have cancelled had it not been for item due to be delivered next day .”

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Posted 6 years ago

“Sent wrong product and it was frustrating trying to contact customer services. Ultimately resolved with quick response and refund”

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Posted 6 years ago

“Wanted to contact sales having parts lineup issues to assemble the machine. No phone number to call, my emails was rejected. Have to fix the part on my own so I can fasten that rails right. Big SAFTY concerns. No phone number to call, they have one British address to write to. This is 2019 yo. I was miss lead. I thought the vibration machine was made in England. Ahhh ahhh ahhh. It's made in China. After direction was done it works fine. I wouldn't recommend it. Buy it on your own risk.”

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Posted 6 years ago

“es gibt keine Kontaktmöglichkeit, die email-Adressen funktionieren nicht. Die Ware ist bis jetzt nicht angekommen, ich hoffe, sie kommt noch!”

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Posted 6 years ago

“Leider war bei meinem gerät nicht alles okay. Ich musste Schrauben fest drehen die direkt unter der Gummimatte liegen diese haben sich schon fast durch die Gummimatte wo man mit den Füßen draufsteht fast durchgedrückt und musste die Matte entfernen die aber mit Klebeband befestigt ist schon zerstören,nun liegt die Gummimatte nur noch lose drauf und rutscht hin und her am liebsten würde ich einen Umtausch veranlassen habe aber nicht wirklich zeit dafür und benutze es halt jetzt so wie es ist vielleicht fällt ja der Firma was ein eine Lösung zu finden.”

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Posted 6 years ago

Bluefin Fitness is rated 4.4 based on 2,419 reviews