Bird Eyewear Reviews

Name: Bird Eyewear
Rating: 4.90

4.9 Rating 747 Reviews

98 %

of reviewers recommend Bird Eyewear

4.9

Based on 747 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bird Eyewear:

We make better eyewear for a better planet. Seeking out the best sustainable materials for our frames, including certified woods, bio-based acetate, renewable cork and recycled aluminium, we create exceptional designs and focus obsessively on quality.

Every pair of Birds gives back through our Share Your Sun partnership with SolarAid. Helping to distribute solar light to families in Zambia and Malawi, replacing the use of fossil fuel burning lamps.

We became the first B Corp Certified eyewear brand in the UK, and continue ro pioneering change in the eyewear industry.

Wearing Birds helps you look great and feel awesome.

Visit Website

Email:

hello@findyourbirds.com

Location:

Bird Eyewear, 80 Summerway, Exeter
EX4 8DS

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Bird Eyewear 5 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was sent defective frames with no cleaning cloth, Bird was quick to arrange a return although didn't offer to replace them. I asked for a replacement pair and was given a 10% off code, which was great. However, when I received the replacement frames, they were somehow the exact same defective frames I had returned originally and still did not include a cleaning cloth. When I brought this to Birds attention I was told there was no way that was possible, the cleaning cloth is an upsell product and not standard, and if I wasn't happy I could just return them. Ultimately I ordered another pair from the website while I still had the defective frames in hand to compare experiences. The new pair came properly packaged, undamaged, and with a cleaning cloth included. So while I started with a good experience and had a messy middle bit, I ultimately came away with very stylish glasses and I'll likely order more in the future.”

Helpful Report

“I ordered a pair of glasses that were never delivered. Bird figured out for me that the shipping provider simply didn't know where the glasses were. Pros: - They kindly asked me to correct the incorrect address that I mistakenly sent them. - They're a B Corporation and I love that stuff. Their glasses are ethically made! - Their designs are beautiful. - Worldwide shipping! I can finally get something over to Guatemala without paying expensive PO Boxes! Cons: - Their communication could be better; a couple of emails got lost. - Their delivery protocols could also be better. I wasn't notified about my glasses for 2 months, until a couple of days ago when I sent another email and left a bad review here (That review was replaced by the one I am writing here). - They could offer the return windows that other B Corporations offer; Bird offers 30 days and others offer 60. - Their shipping provider couldn't ship their glasses to me :( It's really unfortunate that the glasses were lost in the shipping process, but I am glad that they offered and indeed gave me a refund.”

Helpful Report

“The glasses are great, would be better with an anti-reflection back coating on the lenses. You can see things from behind you reflected in them in some conditions.”

Helpful Report

“I would love to try Birds, but I am told that you can’t send to France, we’re I am for a while. Also my head is small and you don’t do many small sizes, such a pity, oh well!”

Helpful Report

“Love the product but a screw fell out in first ten days and not sure what I can do as have lost it!! I am flying back to NZ now so please email me with advice! Thanks. Liz Mabin”

Helpful Report

Hi Liz, sorry to hear about your Birds! Luckily we can fly a replacement pair to you wherever you are. We'll get those sorted for you asap!

“I’m not happy how the frames and lenses pick up light and reflections when wearing”

Helpful Report

Hi Josh, I'm sorry to hear your frames are causing reflections, please do get in touch and we'll sort something out for you. Kind regards Lawrence

Bird Eyewear is rated 4.9 based on 747 reviews