Big Art and Banners Reviews

Name: Big Art and Banners
Address: Unit 16 Dale Industrial Estate Radcliffe Manchester M261AD, Manchester
Rating: 4.84

4.8 Rating 1,141 Reviews

96 %

of reviewers recommend Big Art and Banners

4.8

Based on 1,141 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Big Art and Banners:

Big Art and Banners are the leading banner printing and large format printing specialists in the UK.

Visit Website

Phone:

08006129266

Email:

info@bigartandbanners.com

Location:

Unit 16 Dale Industrial Estate Radcliffe Manchester M261AD
Manchester
M261AD

Big Art and Banners 5 star review on 8th January 2026

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“colour was not correct, I have a picture of the picture of the stand that is pink rather htan coral with burgendy writting. I had supplied the pdf of the image, but noted that I had included the branding guidelines with the colours for the artwork to be checked upon receipt. the quailty of the roller is as always good.”

Helpful Report

Posted 5 months ago

Hi Esther Thank you for your review and bringing this to our attention. The artwork provided is not the same CMYK value as on your brand guideline. The file is C4 M74 Y36 K1 and your brand guideline is C2 M71 Y33 K0 for the coral. The burgandy on the file is C65 M100 Y36 K53 and on the brand guidelines it is C66 M100 Y36 K53 so this is only slightly off on cyan. As you have provided brand guidelines we should have raised this with you so we can of course have the graphics replaced and shipped out to you. If you can send me the best delivery address to send them to I will arrange this on a priority basies. Please email Laura at info@bigartandbanners.com the address and I will arrange this for you!

Posted 5 months ago

“Ordered 12 different poster designs. Cutting on posters was poor with some edges not straight. Price was cheap however.”

Helpful Report

Posted 1 year ago

Thank you for bringing this to our attention, I am very sorry if the finish of your posters was poor. If you would like to send us some images in to info@bigartandbanners.com we can investigate this further and have the issue resolved for you.

Posted 1 year ago

“Haven't got it yet!”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you for bringing this to my attention. I have contacted Fedex and I can see there was some delays with the courier and a delivery attempt on the 8th but the customer was not available or business was closed. Can you let me know if the delivery address has opening times or your availability and I can advise Fedex and have them reattempt the delivery as soon as possible. Many thanks Laura Customer Service Manager

Posted 1 year ago

“Good print on good quality material. If you want affordable banners for events or displays this company still does the business.”

Helpful Report

Posted 2 years ago

Thank you for your reivew Max 😀

Posted 2 years ago

“I asked for 'check my artwork' however the ringlet encroached on the artwork.”

Helpful Report

Posted 2 years ago

Hi Jon Thank you for your review and bringing this to our attention. I have left you a message via email and voicemail as we can certainly rectify this issue for you. If you can get back to me with a revised artwork we can get a replacement shipped out same day for you Many thanks Laura Customer Service Manager

Posted 2 years ago

“Arrived bent so doesn’t fit flush to the wall. The image is clear and nice of the logo but the black background has lines running down it where the printer was obviously running out of ink or needed a printer head clean cycle. Doesn’t look very professional so won’t be going up. Waste of money.”

Helpful Report

Posted 2 years ago

Hi Connor, I have taken a look into this and can see that this matter is now resolved as our team immediately sent out a full reprint for you at no additional cost. We pride ourselves on our excellent print quality, and will always strive to rectify any issues that our customers raise. Regards, Customer Service

Posted 2 years ago

“Disappointed that most of the metal eyelets fell off before using it. The overall banners were acceptable and look good but the metal eyelets or lack of them lets it down!”

Helpful Report

Posted 3 years ago

“Print was very good and as expected, however delivery was two weeks overdue. Ordered on 16/12/22 for delivery on 21/12/22, our artwork was eventually delivered on 04/01/23.”

Helpful Report

Posted 3 years ago

Hi John, I'm sorry to hear that your order arrived late. We dispatched this on 20/12/22 on a next day service, however I can see that there were delays in the courier system which are unfortunately beyond our control. I'm glad that you are happy with your products now that they have arrived. Kind regards, Big Art

Posted 3 years ago

“The order was placed on the 20th of October with estimated delivery on the 26th. On the 28th the order had still not been delivered. I called to chase and was told it was in the warehouse and due to be picked up by the courier on the 28th for delivery on the 29th. I explained the order was needed for the weekend by my client but was told that delivery could not be guaranteed. I was told I should have paid for priority delivery.”

Helpful Report

Posted 3 years ago

Hi Ian, According to our records, after a slight delay your order was delivered on the 28th October. I can see that we have been in touch with you to provide proof of delivery regarding this matter. If you still haven't received your order, please contact us on info@bigartandbanners.com and we'll be happy to look into this for you. Kind regards, Big Art

Posted 3 years ago

“After having the sign resent for being incorrect, this new sign was also not what I asked for as two A3 signs were attached as one big one, rather than cut to size as I ordered”

Helpful Report

Posted 4 years ago

“Poor communication”

Helpful Report

Posted 4 years ago

Hi Umar, I can see that there was an issue with your order caused by a delay with our courier, however this was communicated to you promptly. Unfortunately, delays can occur with couriers which is beyond our control, which is as equally frustrating for us. I hope that you are pleased with your order now that is has been delivered. Many thanks, Big Art

Posted 4 years ago

“Mixed review, in the one hand the order process was very good, however, the courier selected has still not delivered the banner to our client so I can't speak to the quality.”

Helpful Report

Posted 4 years ago

Hi Eddy. Hope all was well with your order when it arrived! You are welcome to reach out to us if there's any issues. 👍

Posted 4 years ago

“Bubbles under laminate and burring on edges of aluminium”

Helpful Report

Posted 4 years ago

“Quite disappointed with the whole process this time. In the past BA&B has been very accommodating in cropping images to fit bespoke sizes, but this time required that everything was cropped in advance — quite a straight forward task for BA&B, but not for someone with no editing software. Also the final prints are not the same quality as we’ve received in the past. The colours are far too vibrant with red tones to them. As well, in all of the emails back and forth, there was a mix up with sizes and we’ve received three prints in the wrong size. I’m afraid we’ve been left disappointed by the whole experience.”

Helpful Report

Posted 5 years ago

Hi Erin, very sorry to hear you weren't totally satisfied with your order. I can see that didn't receive any complaint for several days once your order was dispatched - if what you have received doesn't match the order details, we'll be more than happy to look into this for you. Please either return your order or send us some photographs of the issues to info@bigartandbanners.com. Thank you!

Posted 5 years ago

“The printing was not centralised, the background too dark the proof you sent was really good but the final product was disappointing”

Helpful Report

Posted 6 years ago

Hi James, I have looked into this and can see that the artwork you provided to print had a dark background with off-centered text. The proof we provided showing these issues was approved, and the print did exactly match the artwork supplied. You are welcome to contact us on info@bigartandbanners.com to discuss this further. Thanks!

Posted 6 years ago

Big Art and Banners is rated 4.8 based on 1,141 reviews