BBQLAND Reviews

4.8 Rating 3,806 Reviews
97 %
of reviewers recommend BBQLAND
4.8
Based on 3,806 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Tell us how BBQLAND made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
5
Ashley K
Good stock and range of Kamado Joe barbecues. I received good communication and updates following my order, and then a prompt delivery. The delivery driver, of the courier company based in Chadwell Heath, was very pleasant and personable, and handled the delivery with the care I expected. Kamado Joe barbecues come in their own, extremely protective, packaging.
BBQLAND 5 star review on 6th May 2021
Helpful Report
Posted 2 years ago
5
Kelly B
The customer service has been perfect. I bought a Masterbuilt 1050. The first one I got turned up in a real bad condition (looked like someone drove a forklift into it) I called and they got me a new one sent out, it arrived in a couple of days. Also had an issue with one part on the new one and they sent me a new one straight away. The damage on these come from the storage and the delivery, Masterbuilt have had a lot of issues with that so I know it wasn’t BBQ lands fault. Even so they acted quickly and sent replacements, can’t ask for more than that!
BBQLAND 5 star review on 4th May 2021
Helpful Report
Posted 2 years ago
5
Steve P
Ordered on-line, fast service, well packaged excellent service thank you 🙏
BBQLAND 5 star review on 1st May 2021
Helpful Report
Posted 3 years ago
5
Gareth D
Top marks for this company in our experience, we were able to view stock levels, the pricing was spot on (especially giving the high demand of the Ooni products at the time), we received an email saying the product had been dispatched and this was followed up by communication with the courier. Product arrived promptly and was packaged very securely. You couldn’t expect anymore from an online retailer 10/10
BBQLAND 5 star review on 28th April 2021 BBQLAND 5 star review on 28th April 2021
Helpful Report
Posted 3 years ago
5
Alex J
Found a great BBQ that was exactly what I wanted. Quick and efficient with the delivery
BBQLAND 5 star review on 26th April 2021
Helpful Report
Posted 3 years ago
5
Simon L
Excellent service. Informed me that delivery would be a week late and supplied a few freebies as an apology. Really pleased with the service and the product.
BBQLAND 5 star review on 26th April 2021 BBQLAND 5 star review on 26th April 2021
Helpful Report
Posted 3 years ago
5
Lisa J
Great service, quick delivery and really pleased with the Joe Classic. BBQ looks great and quality is excellent
BBQLAND 5 star review on 25th April 2021
Helpful Report
Posted 3 years ago
5
Scott E
Very helpful with a last moment purchase , despite being short staffed made it happen . Thanks guys loving my new Kamado classic 3
BBQLAND 5 star review on 25th April 2021 BBQLAND 5 star review on 25th April 2021 BBQLAND 5 star review on 25th April 2021
Helpful Report
Posted 3 years ago
5
Richard T
My Kamado style BBQ arrived within two days of ordering it and there was no fuss at all with the delivery. Couldn't be happier with my BBQ and would definitely use BBQ Land again.
BBQLAND 5 star review on 22nd April 2021
Helpful Report
Posted 3 years ago
5
Jon S
Bbq Land have been amazing from start to finish. I had been searching for the memphis for ages with no joy and found bbq land were expecting stock soonish. I rang and spoke to someone who was really helpful and put me on a list of people for stock. He emailed me when stock arrived and released one for me specifically to buy. So pleased with the bbq / grill. The service from them was great. They went above and beyond.
BBQLAND 5 star review on 21st April 2021
Helpful Report
Posted 3 years ago
5
Michael R
Super fast delivery, awesome service
BBQLAND 5 star review on 20th April 2021
Helpful Report
Posted 3 years ago
5
Daniel R
Great service, speedy delivery!
BBQLAND 5 star review on 13th April 2021 BBQLAND 5 star review on 13th April 2021
Helpful Report
Posted 3 years ago
5
Matthew F
Quick and prompt delivery, a good selection of bbq sauces and rubs. Very happy with my purchase, highly recommenD the byron's butt rub.👍
BBQLAND 5 star review on 6th April 2021 BBQLAND 5 star review on 6th April 2021 BBQLAND 5 star review on 6th April 2021
Helpful Report
Posted 3 years ago
5
Aly H
Super customer service and speedy delivery. Delighted thank you
BBQLAND 5 star review on 6th April 2021
Helpful Report
Posted 3 years ago
5
Tim W
BBQ turned up quickly and had all the pieces. Looks great!
BBQLAND 5 star review on 3rd April 2021
Helpful Report
Posted 3 years ago
5
Stephen C
What can I say all items turned up on time, Ordered a proQ smoker and accessories All Items were in good condition. Will definitely order again, running low on coals already and fefinitely need a second proQ glove
BBQLAND 5 star review on 29th March 2021 BBQLAND 5 star review on 29th March 2021 BBQLAND 5 star review on 29th March 2021 BBQLAND 5 star review on 29th March 2021 BBQLAND 5 star review on 29th March 2021
Helpful Report
Posted 3 years ago
5
John V
Easy and quick to deal with 💪
BBQLAND 5 star review on 29th March 2021
Helpful Report
Posted 3 years ago
5
David M
Great service. The bundle I wanted had sold out so I called and immediately a similar bundle was put together and uploaded online so I could order. I ordered and it arrived a couple days later. Will order any future items from BBQland and recommend to all my friends
BBQLAND 5 star review on 25th March 2021
Helpful Report
Posted 3 years ago
5
Nicholas C
Spoke to a member of the team on the Monday, gave me excellent advice. Pit Boss Navigator arrived as promised on the Friday. Absolutely thrilled with the pellet grill. First cook on Saturday, baby back ribs amazing.
BBQLAND 5 star review on 17th March 2021
Helpful Report
Posted 3 years ago
5
Ricardo D
Outstanding service, and delivery! We are delighted with the BBQ, and the price too.
BBQLAND 5 star review on 9th March 2021
Helpful Report
Posted 3 years ago
5
Aaron S
Very pleased with the level of service. Every item that I ordered arrived the next day. I will definitely be shopping with BBQLAND again.
BBQLAND 5 star review on 8th March 2021
Helpful Report
Posted 3 years ago
5
Darren M
Great service all the way
BBQLAND 5 star review on 5th March 2021
Helpful Report
Posted 3 years ago
5
Denise J
After trawling many sites for a fire pit but not finding one I liked, I finally came across BBQLAND and the Elidir Cast Iron Firebowl. I liked the design, shape and deepness of the bowl and the price was great too. Ordering online was easy and delivery was very quick. Not used it yet but like the look of it in the garden.
BBQLAND 5 star review on 15th February 2021
Helpful Report
Posted 3 years ago
5
John B
Very helpful people, although in lockdown were able to answer all my questions & worries. Delivery was as & when they said it would be. I recommend them if you want a BBQ. Looking forward to a brand new eating experience.
BBQLAND 5 star review on 14th February 2021
Helpful Report
Posted 3 years ago
5
Johnny P
Really helpful guys, helped me out when stuck a day before a big cook. Product offering is wide and prices competitive. Will be using by default moving forwards
BBQLAND 5 star review on 10th February 2021
Helpful Report
Posted 3 years ago
5
Robert R
Great service and a great BBQ packed so well on a pallet and the driver put just where I wanted it on my drive.
BBQLAND 5 star review on 30th January 2021
Helpful Report
Posted 3 years ago
5
Gillian D
Brilliant product (pizzas made were exceptional). Very quick delivery. Really pleased.
BBQLAND 5 star review on 27th December 2020
Helpful Report
Posted 3 years ago
5
Nolan G
Awesome the best purchase I have made all year! Thank you
BBQLAND 5 star review on 5th December 2020
Helpful Report
Posted 3 years ago
5
Verified Buyer
Awesome, such a fantastic service, prompt delivery, had slight problem, dealt with efficiently, highly recommended. Thanks again Phil
BBQLAND 5 star review on 30th November 2020
Helpful Report
Posted 3 years ago
5
Steve L
Exceptional service, item ordered late Thursday evening and delivered by courier early Saturday morning. Simply first class.
BBQLAND 5 star review on 18th November 2020
Helpful Report
Posted 3 years ago
BBQLAND is rated 4.8 based on 3,806 reviews