“Fabulous experience with Ruth at head office who sorted me out with a new bracelet when the gold vermeil had tarnished. She was friendly, professional and very efficient. Extremely impressed and very pleased with my new bracelet!”
Thank you Susie for your glowing review! We are so pleased you had such a great customer experience with Ruth, we pride ourselves on our top notch service and we'll make sure she gets the recognition she deserves. Enjoy wearing your bracelet and we look forward to welcoming you back soon! Love, Azendi x
Thank you Angela for your 5-Star review! We are delighted to know that you love the uniqueness of our jewellery and your order arrived on time. We know how exciting it is to wait for new jewellery and we always do our best to get it to you as quickly as possible! We look forward to welcoming you back soon, Love Azendi x
“Very quick response to a trouble free transaction. My daughter-in law was delighted with her gift. Which could be spent on line or in store. Would highly recommend.”
Thanks Chris for your wonderful review! We are so pleased that you found our online Gift Voucher easy to purchase. Whether your daughter-in law chooses to spend it online or in any of our stores, we hope she finds exactly what she is looking for! Love, Azendi x
“Ruth at Azendi is always helpful & friendly. I can’t praise the customer service enough . I have several pieces of Azendi jewellery which I absolutely love. I used to wear Tiffany but as a Yorkshire lass I now wear Azendi with pride!”
Thanks Angela for this 5 star review! It means the world to our team to read your kind words about our service and it is the highest compliment to hear that a long time Tiffany wearer has chose to make us their go- to jeweller, especially coming from a Yorkshire team! We can't wait to welcome you back soon! Love Azendi x
“I have several pieces of jewellery from Azendi , earrings, braclets and a beautiful Heart of Yorkshire limited edition 2022 necklace .
All are beautiful and I get lots of comments from people .”
HI Gillian, Thank you for your glowing review! We are thrilled to hear about your Azendi jewellery collection and that you are an owner of one of the Heart Of Yorkshire Limited edition pieces! Its the best feeling knowing that your jewellery catches the eyes of others and you've been getting so many compliments! We put a lot of love into our designs and your kind words truly made our day! We hope to see you again soon! Love, Azendi x
“Beautiful
Necklace was it sure it was a Capricorn as I always thought a goat was the sign of the Capricorn. Nevertheless it is a beautiful piece of jewellery. Delivered timely and safely”
Thank you so much Jackie for your 5 star review! You are right the Sign for the Capricorn is a goat and we use the symbol of the twisted horns of the goat. We are thrilled that you love it, it truly is a beautiful piece. We aim to deliver as promised and we are pleased this was reflected in your online experience! We look forward to welcoming you back soon, Love Azendi x
Thank you Viv for your wonderful review and kind words! It means the world to us to hear that your have been shopping with us for years and that you can always rely on us for good quality jewellery gifts. Thank you for your continued loyalty- we can't wait to welcome you back for your next special occasion! Love, Azendi x
Thank you Dahlia for your kind words. We are so pleased you have had a great experience and that your delivery arrived so quickly. We aim to provide the best customer service and we look forward to serving you again soon! Love, Azendi x
“Ruth at customers services was very helpful after my puppy ate my earring - luckly they sell odd earrings !
My favourite jewellery store but we live in the Midlands so it’s quite a drive to replace anything so I really do appreciate everyone at customer services. Arrived really quick too .Thank you very much.”
Thank you Claire for your amazing review! We are thrilled that we could help you and it means the world to us that you were reunited with your earrings. We strive to offer excellent customer service and look forward to welcoming you back any time. The pictures you sent of your cheeky puppy really did make our day! Love Azendi x
Thank you Theresa for your 5-star review! We are so pleased you enjoy our easy online ordering process and that your delivery arrived so quickly, we look forward to serving you again soon! Love, Azendi x
“Excellent Customer Service during my recent communication with Azendi. I had a problem with an earring. I contacted customer service, had an instant reply. The situation was offered a swift solution. I received a replacement item within 36 hours. Faultless service. If this is how Azendi operate then I would have no hesitation in recommending them and having faith in them with how they look after their customers in case of issue. Very impressed.”
Hi Jayne, Thank you for the 5-star review! We are so glad we could quickly resolve the issue with your earrings and you can enjoy wearing them again. We strive to provide an excellent jewellery after care service so we truly appreciate your kind words. We look forward to welcoming you in store or online again soon, Love Azendi x
“I've absolutely loved everything that I have purchased from Azendi. Excellent quality, very reasonable prices and so pretty! They have a lot of unusual designs. A really special shop!”
Thank you Amy for your wonderful review, we're delighted that you appreciate the quality of our unique designs and found our prices reasonable. Every piece has a focus on craftsmanship and lasting value so its especially rewarding to know that this came across in your experience. We look forward to welcoming you back soon! Love, Azendi x
Thank you Jill for your kind review! I am delighted to hear that you received the fantastic customer service we give and you are loving our beautiful jewellery! We really appreciate your support and look forward to welcoming you again soon, Love Azendi x
