Thank you Dahlia for your kind words. We are so pleased you have had a great experience and that your delivery arrived so quickly. We aim to provide the best customer service and we look forward to serving you again soon! Love, Azendi x
“Ruth at customers services was very helpful after my puppy ate my earring - luckly they sell odd earrings !
My favourite jewellery store but we live in the Midlands so it’s quite a drive to replace anything so I really do appreciate everyone at customer services. Arrived really quick too .Thank you very much.”
Thank you Claire for your amazing review! We are thrilled that we could help you and it means the world to us that you were reunited with your earrings. We strive to offer excellent customer service and look forward to welcoming you back any time. The pictures you sent of your cheeky puppy really did make our day! Love Azendi x
Thank you Theresa for your 5-star review! We are so pleased you enjoy our easy online ordering process and that your delivery arrived so quickly, we look forward to serving you again soon! Love, Azendi x
“Excellent Customer Service during my recent communication with Azendi. I had a problem with an earring. I contacted customer service, had an instant reply. The situation was offered a swift solution. I received a replacement item within 36 hours. Faultless service. If this is how Azendi operate then I would have no hesitation in recommending them and having faith in them with how they look after their customers in case of issue. Very impressed.”
Hi Jayne, Thank you for the 5-star review! We are so glad we could quickly resolve the issue with your earrings and you can enjoy wearing them again. We strive to provide an excellent jewellery after care service so we truly appreciate your kind words. We look forward to welcoming you in store or online again soon, Love Azendi x
“I've absolutely loved everything that I have purchased from Azendi. Excellent quality, very reasonable prices and so pretty! They have a lot of unusual designs. A really special shop!”
Thank you Amy for your wonderful review, we're delighted that you appreciate the quality of our unique designs and found our prices reasonable. Every piece has a focus on craftsmanship and lasting value so its especially rewarding to know that this came across in your experience. We look forward to welcoming you back soon! Love, Azendi x
Thank you Jill for your kind review! I am delighted to hear that you received the fantastic customer service we give and you are loving our beautiful jewellery! We really appreciate your support and look forward to welcoming you again soon, Love Azendi x
Thank you so much Patricia, We are thrilled that our team could be helpful, we take a lot of pride in making every purchase feel special from start to finish so to hear you love our Gift wrapping service is wonderful. We look forward to welcoming you back soon! Love, Azendi x
“I nearly missed out on this stunning necklace … I asked to be notified when it came back in stock. I then got a personal email from Ruth (who I think is the owner) who offered to ship specially in from one of their stores!! I’ve bought a lot of jewellery from azendi over the years and always been impressed by the quality and service. Thank you.”
Hi Angela, Thank you so much for your wonderful review, it means the world to us that you received top notch personal service and you love the necklace! We truly appreciate your support and can't wait to welcome you back, Love Azendi x
“Helpful Staff & Friendly. Bought to take to Daughter in Australia & i think its beautiful & hoping she does too. Had lots from Azendi & love the brand”
Hi Laura!, Thank you so much for your incredibly kind feedback! We are thrilled to hear Ruth makes such a positive impact on your experience. Your support means the world to us and we always look forward to preparing your orders, Love, Azendi x
Thank you Josephine and welcome to Azendi! We always strive to make a great first impression, so it means a lot to us that you noticed our beautifully presented jewellery and excellent customer service. We look forward to welcoming you back soon, Love Azendi x
“I have loved Azendi jewellery for many years and like seeing the brand continuingly developing.
The customer service is excellent. The speed in which I was helped recently was fantastic.”
Thank you Barbara for your kind words! We are thrilled to hear that our team was able to provide excellent service and get you the speedy help you needed. We truly value your support and look forward to seeing you again soon, Love Azendi x
Thank you Lynda, it means a lot to us to hear that you are impressed with our service! Our stores and Web team work hard at delivering excellent standards and thank you for your kind words. Love Azendi x
Thank you Peter for your wonderful review, we are so pleased that you love your new pieces of Azendi jewellery! Your continued support means the world to us and we look forward to welcoming you back soon! Love Azendi x
