“The item was not what I expected. (My fault) but they don’t accept returns unless there is a defect. If you return a tool you ordered wrong you pay shipping and a 20% restock fee. Next time I will use Amazon.”
“Both packages I received were damaged, one box was open with a torn end and the second box the plastic on the product looks like Someone tried to open it, luckily they both work otherwise we could have had issues”
“This was ordered as a gift - shipped with only a light plastic bag covering over the box/ consequently, the box looks used and has s hole in it/ I won’t know if pruning tool is damaged until my. Either used it-”