Aurora Nights Reviews

Name: Aurora Nights
Address: Office 2 Empingham House, 1e Uppingham Gate, Ayston Road, Uppingham, Rutland
Rating: 4.88

4.9 Rating 637 Reviews

100 %

of reviewers recommend Aurora Nights

Company Reviews

Metrics

4.9

Based on 637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 769 3140

Email:

jonny@aurora-nights.co.uk

Location:

Office 2 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024

Lisa Kovens-Harris

Aurora Nights 5 star review on 19th February 2024

Inge Elliott

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Activities - Excellent . Food - Excellent. Staff - Excellent. Just a few comments: Room was very basic - difficult to move around particularly with all the clothes, suitcases etc. Shower was excellent. Pity the Sauna was limited from 4pm onwards. It would have been nice to use during the early part of the day after an activity. Whilst we appreciate the limited daylight hours - it would have been nice to start the day activity an hour later particularly when there is an evening/late night activity the night before. All in all a fabulous experience and would highly recommend.”

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Posted 5 years ago

“Loved it. Be prepared for things to be switch around due to the weather, but everyone is so friendly they will do anything to help. Food was amazing. It was looking iffy on seeing the lights very cloudy but we saw them briefly on the last night. Two bits of advice, check you artic gear we gave the sizes before we went but they didn't have one of them, so one of us missed the night photography. All sorted the next morning. And 40 minutes for a transfer on the way back is very tight, we nearly missed the flight.”

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Posted 5 years ago

“Kevin and the team were very helpful and informative right from my first enquiry to the final details arriving before departure. It took the worry out of doing activities in an environment that was so different to our previous experiences. And what an experience it was. Nice one Kevin! The Ice Hotel was a unique experience, like staying in an art gallery. The ice sculptures were stunning. Being a guest meant that we could access the cold areas when it was quiet and so appreciate the skills of the artists to our hearts content. The colours both inside and outside made for a magical experience. With the pre- booked activities, it was certainly 'all go.' Early mornings and late nights were necessary to make the best of the experience. The Ice Hotel restaurant was great for breakfast and dinner with a good choice of well prepared and presented local food. The Old Homestead restaurant was not so good. In fact we'd go so far as to say that, it wasn't worth the nearly 1km walk for average food and poor service. (This was the only negative part of our wonderful experience). The night we spent in an art suite was surprisingly comfortable. The advice given and the lovely warm sleeping bag provided meant that we slept remarkably well. We survived. Sadly, we forgot to pick up our diploma to show that we had in fact survived, but we have the memory etched in our minds. The dog sledding adventure was so lovely. The care given to the dogs was commendable, they were well trained and friendly. The small number of guests (there were only 8 of us) made for a better experience. The instruction given to us on how to drive the dogs was thorough and gave us confidence. Driving a team of dogs over a frozen lake really was a 'WOW' experience. (Don't forget to take some video when you're the passenger to record both the dogs running and the beautiful landscape.) The welfare of the dogs was clearly a priority, to the point that we had to give the dogs a 'warm down' massage on our return to the kennel. It provided some lovely photo opportunities. I must admit that the thought of snowmobiling was leaving us a little anxious. We needn't have been. We were well kitted out and given instructions on how to operate the snowmobile and what go do to keep safe. Being the only guests on that day, we had the guide to ourselves. It was an exciting adventure through woodland, over a frozen lake and up and down a hill. Sadly, the misty weather on that day meant we didn't get to see the views from the top of the hill. Abisko Mountain Lodge was a real gem of a place; warm, cosy and with very welcoming staff. Our double superior room was a good size and well fitted out. We were provided with great quality outdoor equipment which kept us warm and dry. The food, especially at dinner, was outstanding. Reindeer, slow roast Moose, Arctic Char, local cheese and Cloudberries can all be recommended. The trip to Abisko Sky Station was excellent. The chairlift to the top of the mountain was exciting. It being dark, you get to appreciate the lights in the valley below and the flashing lights on the other chairs as you ascend and descend the mountain. Once at the top, we attended the informative talk by our guide about the Aurora. Having stood around for a while in the snow, we were suddenly rewarded by the green glow which signalled the arrival of the Aurora. It was well worth the wait in the snow and the cold. The train trip to Narvik gave us a chance to enjoy stunning scenery whilst having bit of a well earned rest. They really were magnificent views and our first glimpse of a fjord was exciting. We visited Narvik on a Sunday, and apart from the excellent museum and cafe, there wasn't much else open. I'm sure the point of this trip is the train journey which, was good. With time being limit in Narvik, don't expect to do much there. Our last night was spent on the wilderness photography trip. Small numbers meant that we got personal attention and tuition. Being photographic novices, we were keen to learn some new skills. We enjoyed a couple of hours learning how to take creative night shots. Sadly, we didn't get to see and photograph the northern lights before our trip ended, we thought, a little early. We did get to see the northern lights again later that night by walking up the tracks at the back of the Mountain Lodge. Our Weekend a la carte Aurora Nights adventure was coming to an end! The transfer back to the airport was well organised, as was the whole trip. In fact we had a great trip with a range of exciting experiences without any hassle. Thank you Kevin and the team at Weekend a la carte for a first class experience.”

Aurora Nights 5 star review on 23rd January 2020

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Posted 5 years ago

“Fabulous programme of activities, all seamlessly organised from the lodge which we also couldn’t recommend more highly. Mikko and his team were utterly charming - food was great, rooms v comfy and amazingly homey - great touches like biscuits and tea/coffee in front of roaring fires on comfy chairs and great music playing. Couldn’t recommend the whole experience more - it was incredible.”

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Posted 5 years ago

“Great experience for the whole family. Excellent organisation and it all went like clockwork.”

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Posted 5 years ago

“We had an exceptional holiday in Swedish Lapland. Mikko and his family (including Emma and the delightful Barbro who cooked us wonderful meals) were great hosts both at the hotel and in managing the snow-mobiling, which was great fun. The hotel itself was perfect for us in size, quality and atmosphere. The reindeer/Sami day was also fun, but perhaps the highlight was the day with Ylva and the dog sledging. Everybody liked her hugely, especially her attitude towards her huskies. Her support team were great, and the whole day was terrific. So we commend your choice of 'suppliers' of the activities - all were great. Thanks for a memorable few days. Best regards Graham Hunt and family”

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Posted 5 years ago

“Fantastic trip, everything was organised really well and we even saw the Northern Lights - perfect! Thank you for making a special birthday into a stand out memory”

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Posted 5 years ago

“Brilliant! A well organised trip. Food, accommodation and activities all excellent. Everything was well organised and everyone we came in contact with was helpful and friendly. We would highly recommend.”

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Posted 5 years ago

“Absolutely beautiful location.Mikko and his family were so friendly and accommodating. You can really see that they put their heart and soul into it - and we felt so welcomed. The accommodation was lovely, food excellent. It was so well organised from booking, to arriving at the accommodation, and to getting home safely. Definitely worth every penny and something I would highly recommend. Will be looking to do another holiday with you guys as it was fabulous.”

Aurora Nights 5 star review on 19th December 2019

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Posted 5 years ago

“This weekend was amazing - a combination of the Ice Hotel and The Wilderness cabins. Including the activities of snowmobiling and Husky Sledding. Everywhere we went we were treated well and nothing was too much trouble. During both the activities we were instructed well on what to wear and how to stay safe. For us the Husky sledding was the best part of the whole weekend and the cooking at the cabins out of this world. An experience in itself. Only two downsides to the trip - the flight to Stockholm on the way home was late - and this caused quite a lot of stress because there was only 40 minute window to catch our flight back to Heathrow. Fortunately we were then booked on to a slightly later flight. To me this would have saved stress if we had been booked on to the later flight anyway. The other downside was that the chap who collected us from the airport and took us to the ice hotel. He was nice enough and very informative and pleasant. However, in the orientation talk he gave us it would have been nice if he had given us that information first and then gone on to try and sell his own tour. Instead he was trying to get us to pay him to take us to see the northern lights, before even giving us the information about the actual trip we had paid for! I don't mind people wanting to make some on the side but would have been nice not to be seen as a cash cow! Otherwise, a great, well organised trip and would recommend it to anyone who wanted to do something a bit different”

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Posted 5 years ago

“Thx for everything! It was perfect. And all because of you. Thx again! Sam and Tiphaine”

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Posted 5 years ago

“Great trip to Swedish Lapland which we will never forget, experiencing both the unique Tree Hotel and the unbelievable Ice Hotel. Well organised, wonderful experience and the husky dog sledding was a fabulous excursion with incredibly well-behaved and calm dogs that are gentle and obviously very well cared for and a pleasure to be with. Everything ran smoothly, we had a marvellous time and would thoroughly recommend it. Thank you!”

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Posted 5 years ago

“Trip was perfectly planned attention to detail and communication were key to the success of our trip.”

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Posted 5 years ago

Dear Tina Thank you for your kind review and I am delighted you felt you had a well organised trip and therefore had a successful trip. Thank you for taking the time to let us know. Regards Abigail

Posted 5 years ago

“Friendly team provided a well planned holiday to Iceland and Sweden with detailed itinery/instructions provided. In Iceland the the Wilderness Cabin was excellent and was very well equiped and plenty of food was provided. The guides for all of our trips were excellent, friendly and informative. In Sweden the Abisko Mountain Lodge also had a very friendly team and a relaxed atmosphere with great food.”

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Posted 5 years ago

Dear Donald Thank you for taking the time to give such lovely feedback. I'm so pleased you clearly had such a good time. Regards Abigail

Posted 5 years ago

“super holiday, all went like clockwork”

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Posted 5 years ago

“Thoroughly enjoyable trip to Abisko in Sweden to see the northern lights. Well planned by Weekend a la carte and great itinerary. Abisko mountain lodge standard rooms are very very small (the option does exist to upgrade), however this was more than made up for by the exceptional dining experience provided by the hotel and the superb customer service. We were lucky enough to witness the northern lights on several occasions and would definitely recommend.”

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Posted 5 years ago

“We had the best time ever, the lodge was stunning, the room very cosy and well maintained. The trips exceeded expectation leaving us with very happy memories. All the staff made us feel welcome and enhanced our stay. The whole trip was very well organised and we would certainly book more trips in the future.”

Aurora Nights 5 star review on 9th December 2019

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Posted 5 years ago

“Thank you for your help booking our special occasion trip to Iceland, we had the perfect long weekend!”

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Posted 5 years ago

Dear Emily Thank you for your lovely feedback and so pleased you had such a good time. Regards Abigail

Posted 5 years ago

“An excellent holiday with good mix of organised and self drive activities. Iceland is simply stunning.”

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Posted 5 years ago

Dear Philip Thank you for your kind words and I am delighted you had such a super time. Regards Abigail

Posted 5 years ago

“Our trip to Iceland was a great combination of experiences with just the right balance of support from brilliant guides and freedom to do our own thing. Having selected our itinerary our confirmation pack gave us all the detail we needed and everything ran smoothly and professionally. Our cabin was charming, comfortable and more than adequately stocked with food. I would highly recommend this to anyone wanting to experience a wonderful country.”

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Posted 5 years ago

Dear Christine Thank you for taking the time to give us feedback - and such lovely feedback as well! We always love to hear how people got on during their trip - it makes it all the more real for us! I will of course share with our local partners, but I am delighted that you had such a great time. Regards Abigail

Posted 5 years ago

Aurora Nights is rated 4.9 based on 637 reviews