“My online booking enquiry to the North circular Road Branch was handed effectively by an excellent and responsive and knowledgeable man called Nitesh?
He gave me full information on the product and he put my mind at rest as it was an anxious time
Unfortunately the follow-up went a bit wobbly as the two fitters arrived at 12:30 am instead of the agreed time after 5 pm and I had to rush from work to meet them however they were charming and fitted the fridge and hopefully it all will be well
Natasha at Atlantic Electric is I’ve been let down by the two fitters as he clearly repassed me that the fitters were coming after 5 o’clock at their request they turned up earlier because of a cancelled job they told me but they didn’t let Atlantic Electric know that
I’m very happy with the service so far so good with a brand-new fridge and now I wish to buy other electrical appliances”
“Fantastic service. I made an order over the phone and the guy couldn't have been more helpful and i received the part i needed the following morning by DPD. Will be using again.”
“Found Atlantic online and ordered Lightwave LP 81 Relay at a good price. Online purchase was easy and goods delivered on time. Unfortunately the wrong item was delivered. I contacted Atlantic customer service by phone and received an excellent response. The employee listened to my issued and took immediate action by sending the correct item by next day delivery and a returns label by email to send back the wrong item. I appreciate any company can make a mistake but the action taken to rectify the error in this case was really impressive and I would certainly have no concerns in using Atlantic Electrics in the future and will use as my preferred supplier. 5 stars awarded because of the service provided and goods received.”
“The customer service at Atlantic Electrics was excellent. The team were helpful in the purchase of my Liebherr fridge and it all went smoothly from the order to delivery.”
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