“The washing machine is excellent (Bosch). The delivery guys didn't really even try to engage with us however. I think all they wanted to was get away as quickly as possible. I needed to ask questions about a manual, and a few other things, but they did not stop focusing on getting the machine in the house and making tracks. Not good customer service. Probably would look elsewhere in the future. This review is re Atlantic electrical, not the appliance itself.”
“We ordered an Air Conditioning unit and although we had issues with the initial delivery date, Customer Services responded quickly when I phoned and the guys I spoke to were helpful and eager to resolve the issue.”
“I placed my online more than a week ago but still not received the product.
I sent an email to you on 12 Jul but no response. I am very disappointed. If there is no reply and no product received from your side, I will take a further legal action.”
“Your work was excellent; on time and fulfilling all the pre-arranged steps, like calling the customer in advance and delivering the order to the expected place.”
Thank you for your review.
Having looked back at our records, we can see that your parcel was collected from us on 25th March at 17:08 and delivered to you on 26th March at 17:44, with a photo of the parcel outside the door.
We have sent you an email with this information too. If you are still not able to locate your parcel, please contact us at web@atlanticelectrics.com
“Easy to navigate website and good stock make selection of items easy. The delivery was super fast with good tracking. I would prefer rather less plastic wrapping if possible however.
Overall highly recommended!”
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