Aristocraft kitchens Reviews

Name: Aristocraft kitchens
Address: 21-22 Enterprise Trading Estate,Pedmore Road., Brierley Hill
Rating: 4.85

4.9 Rating 268 Reviews

97 %

of reviewers recommend Aristocraft kitchens

Company Reviews

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Phone:

01384 262710

Email:

glyn@aristocraft.kitchen

Location:

21-22 Enterprise Trading Estate,Pedmore Road.
Brierley Hill
DY5 1TX

"Our kitchen is beautiful. It was well planned by Martin who really listened and came up with good ideas. It executed with all the team being professional and friendly. All of the tasks were put together and ran smoothly thanks to Sarah, during a partularly difficult time for us as a family. A huge thank you to everyone for your skills and professionalism."

Aristocraft kitchens 5 star review on 28th July 2023

A &P Marsh

"The process was relatively easy in as far as ordering a new kitchen is ever likely to be. Marc, our designer, was was very attentive and listened to our ideas. His attention to detail was very good. It\u2019s always difficult choosing from so many options available but Marc helped and advised every step of the way and we always felt he had the time and patience to assist us. From the rip out to the install was very well organised and also ran relatively smoothly albeit with a few delays with some parts, probably due to current supply chain issues. The finished product looks fabulous and we are extremely pleased with the choices we made and the quality of the install"

Aristocraft kitchens 5 star review on 15th August 2022

Glynn Cox

"A great design service and slick project management from start to finish. It was definitely worth spending a little more than I planned (as is always the case!) to get the quality end result I did. They have worked wonders in a small space. "

Aristocraft kitchens 5 star review on 14th July 2022

Davis

"From initial conversations,through design and planning the service has been second to none.\r\nAll staff have been friendly and chatty.\r\nSales staff through to fitters have always kept us well informed."

Simon Bousfield

"From start to finish (March to December), we have received excellent advice and top class customer service from all involved: Tom (design), Mark (survey), Rob (install) and Samantha (operations). We have always felt listened to at each step in the process, and whenever we wanted (or needed) to make changes to our design these were always evaluated and accommodated where possible.\r\n\r\nWe absolutely love our new kitchen and it has quickly become the family hub of the house! "

Aristocraft kitchens 5 star review on 13th December 2021

Mrs F

Anonymous

Anonymous // 01/01/2019

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A &P Marsh

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“Our kitchen is beautiful. It was well planned by Martin who really listened and came up with good ideas. It executed with all the team being professional and friendly. All of the tasks were put together and ran smoothly thanks to Sarah, during a partularly difficult time for us as a family. A huge thank you to everyone for your skills and professionalism.”

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Posted 8 months ago

Glynn Cox

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“The process was relatively easy in as far as ordering a new kitchen is ever likely to be. Marc, our designer, was was very attentive and listened to our ideas. His attention to detail was very good. It’s always difficult choosing from so many options available but Marc helped and advised every step of the way and we always felt he had the time and patience to assist us. From the rip out to the install was very well organised and also ran relatively smoothly albeit with a few delays with some parts, probably due to current supply chain issues. The finished product looks fabulous and we are extremely pleased with the choices we made and the quality of the install”

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Posted 1 year ago

Davis

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“A great design service and slick project management from start to finish. It was definitely worth spending a little more than I planned (as is always the case!) to get the quality end result I did. They have worked wonders in a small space.”

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Posted 1 year ago

Simon Bousfield

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“From initial conversations,through design and planning the service has been second to none. All staff have been friendly and chatty. Sales staff through to fitters have always kept us well informed.”

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Posted 1 year ago

Mrs F

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“From start to finish (March to December), we have received excellent advice and top class customer service from all involved: Tom (design), Mark (survey), Rob (install) and Samantha (operations). We have always felt listened to at each step in the process, and whenever we wanted (or needed) to make changes to our design these were always evaluated and accommodated where possible. We absolutely love our new kitchen and it has quickly become the family hub of the house!”

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Posted 2 years ago

Stunning! Thank you for your kind review. From all the team at Aristocraft Kitchens & Bedrooms.

Posted 2 years ago

Mr & Mrs Reed

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“Very happy with Aristocraft, how it all work out to planning right up to fitting well made product, value for money”

Aristocraft kitchens 5 star review on 6th December 2021

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Posted 2 years ago

Thank you for your review, we hope you have many years of enjoyment in your new kitchen. From all the team at Aristocraft Kitchens & Bedrooms.

Posted 2 years ago

Mrs McDougall

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“They’re amazing all the trades turn up as arranged and do a first class job and the quality of the kitchen is second to none one happy customer”

Aristocraft kitchens 5 star review on 7th September 2021

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Posted 2 years ago

Thank you for your kind review, we hope you enjoy your new kitchen!

Posted 2 years ago

Mr Barraclough

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“Aristocraft were professional and supportive through every step of our new kitchen from design to installation. As we were having the kitchen fitted in a new extension the installation date had to slip a few times due to delays on the build and Aristocraft managed to work around these delays without any issues. Every aspect of the process from design consultations, site surveys and the installation were carried out in a very professional manner and to a very high standard.”

Aristocraft kitchens 5 star review on 8th April 2021

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Posted 3 years ago

Mr And Mrs Beale

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“Really happy with the workmanship on our new kitchen. Tom did a great job fitting the kitchen as did Nathan, Pam, Darren and Mark in completing all the building work. Thank you so much and I would 100% recommend Aristocraft to anyone in the future. The entire process was made easy by Richard and the team in store. They designed the kitchen and spent a lot of time going through all of our options ensuring we got the kitchen we wanted”

Aristocraft kitchens 5 star review on 7th November 2020

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Posted 3 years ago

Mr And Mrs Buffey

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“I love, love, love my new kitchen from Aristocraft. The whole process from start to finish has been a delight - especially in the weird times we live in at the moment. The design, fit and installation were all handled really well, all designed by Caroline, project managed by Dan and fitted by lovely Tom who even put the clock on the wall for me! I wouldn’t hesitate to recommend you all to anyone - as I have already to anyone who has asked me about it! You are all marvellous!”

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Posted 3 years ago

Mr And Mrs Creswell

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“The service provided by Aristocraft was excellent they kept us informed at each stage from planning to the installation. Nothing was too much trouble to ensure we were happy with all stages of the installation even going through the problems with Covid 19. There are cheaper products on the market but the quality of kitchen products is outstanding. We would highly recommend them.”

Aristocraft kitchens 5 star review on 9th September 2020

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Posted 3 years ago

Mr And Mrs Cohen

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“We highly recommend this company. Richard the designer was professional, understanding and helpful. The fitter Steve was the same. Excellent from beginning to end.”

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Posted 3 years ago

Mr And Mrs Thomas

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“Recently had a kitchen/utility designed and fitted by Aristocraft Kitchens. Couple of issues along the way which were put right quickly but apart from that Building work, Plumbing, plastering, and electrical work was done very professionally by their team of tradesmen and really good communication by Daniel to back it up. Very happy with finished product.”

Aristocraft kitchens 5 star review on 24th August 2020

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Posted 3 years ago

Liz Burton

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“Our first encounter with Aristocraft kitchens was a breath of fresh air. We had been searching for the right kitchen for a while and we’re getting a little fed-up with over pushy salesmen or customer service staff never coming back to us. After visiting a house building show at the NEC and finding their stand we decided to pop into the nearest showroom that day. Richard couldn’t have been more helpful. He was the only guy at the shop as everyone else was at the show but he still found time to be extremely helpful and not at all pushy. He explained everything we needed to know and left us to our own devices to open cupboards, play with taps and touch the worktops. We came away with a feeling that we had found someone we could work with. The initial planning was somewhat guesswork regarding sizes as our original kitchen was being extended. However, we gave Richard a basic plan of what we were looking for and he gave good advice and some neat ideas about things we hadn’t considered. One thing that really came across was that we were the customer and he would try and accommodate our choices and not impress on us what he thought was right, which we had encountered before. He didn’t tell us what we wanted, we choose and he guided but we got the impression that if we needed more help he was there in the wings to call upon. From start to finish, Richard and his team were at the end of the phone or email and he personally came several times to site to check progress on the build. Taking photos and measurements and making sure everything was going to plan. We didn’t just buy a kitchen, we bought a whole service, which was fantastic! Fitting was completed by Steve, who again gave us confidence in our choices. He was quick, neat and tidy and finished our kitchen to a high standard. He came to work with a smile and was professional and friendly. We did have a couple of things that needed attention during the fit out but nothing that wasn’t sorted within a few days. Sometimes it needs something to go wrong the find out how effective a company can be with their communication and response time. In this instance, we have no complaints as things that were questioned were dealt with efficiently. Our kitchen is now a happy place to be, the build is of excellent quality and the style definitely suits our old cottage. Thank you to all of the team that made this happen. We will definitely recommend your services in the future. And if we ever move, we’ll be back!”

Aristocraft kitchens 5 star review on 8th August 2019

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Posted 4 years ago

Mrs Smith

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“I am so thrilled with my new kitchen, I do a little dance in it every morning! The change has been transformational. The response from all who see it is: WOW. It's a big decision to make: deciding to rip out an old kitchen and then choosing who to do it. I have no hesitation in recommending Aristocraft. My initial decision was based on the manner and approach of Richard and Tom in Solihull and Richard's thorough professionalism, patience and care in working through the design choices AND how he had listened to the smallest detail. The whole team thereafter was great to work and communicate with. So thank you all, I hope you can tell I am so happy. Pat Smith”

Aristocraft kitchens 5 star review on 5th August 2019

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Posted 4 years ago

Mr And Mrs Harborne

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“Can my wife and I thank you all very much for a wonderful kitchen. We are so pleased, we think it looks great. The whole experience with Aristocraft Solihull and head office have been seamless and extremely professional. We will definitely recommend you in the future.”

Aristocraft kitchens 5 star review on 3rd July 2019

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Posted 4 years ago

Mr Mears

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“The service has been very professional . I have fitted the kitchen myself and I have been very impressed with the quality of the kitchen units and very pleased with the granite worktops. Whilst we had a few issues with some drawer fronts and doors these were quickly resolved by the Arisocraft Team.”

Aristocraft kitchens 5 star review on 18th April 2019

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Posted 5 years ago

Mr And Mrs Cartlidge

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“We would just like to say, a huge thank you to Aristocraft for helping us create our dream kitchen. Richard and his team did a great job all the way through, accommodating our design ideas, and guiding us through the best route to achieve our ambitions for the kitchen. The Ariscraft team were all polite and on time throughout the project, and helpful in overcoming any issues. Working in a similar industry, I’m very familiar with the materials and hardware Aristocraft use in the design and building of the cabinets and worktops etc and this was as important as the design of the kitchen, and Aristocraft the only ones offering the right quality and make of materials we were looking for. We should add that this new kitchen was a replacement to one fitted in the house when we bought it some 25 years ago also by Aristocraft. The end result is stunning. Andy and Sandra Cartlidge”

Aristocraft kitchens 5 star review on 20th January 2019

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Posted 5 years ago

Mr And Mrs Hillman

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“Quality and workmanship, it’s a kitchen of very high standard.”

Aristocraft kitchens 5 star review on 19th November 2018

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Posted 5 years ago

Mr And Mrs Powell

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“We had approached numerous Kitchen companies some of which just took what we said and didn’t provide inspiration and others didn’t listen. When Aristocraft were recommended we thought why would they be any different. Well the simple answer was they were. We met with Richard (Rowlands) who listened to our ideas and challenged us on things we hadn’t considered, which was a refreshing change. We were then provided with initial plans and following review and further meetings and site visits these were firmed up. Due to some Unforeseen over runs on the build it was necessary to phase the kitchen fitting over 3 stages. Aristocraft could not have been more accommodating with Steve the kitchen fitter having to install a not insubstantial island to enable the granite to be laser templated and then take it back out again. Steve was always cheerful despite having to work around the ongoing building work. The end result was truly stunning our thanks go to the whole team but especially Richard and Steve. Thanks guys.”

Aristocraft kitchens 5 star review on 23rd October 2018

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Posted 5 years ago

Mr Inman

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“Having an exhaustive search for a suitable kitchen and not finding the quality in all we had veiwed we where advised to visit Aristocraft kitchens.On inspection you could see clearly how good the units where and was particularly impressed with the door construction they seemed more solidly built and excellently finished. Having found our kitchen it wasn't long before we took delivery. I was particularly impressed by the friendly professional advise i had during construction.”

Aristocraft kitchens 5 star review on 23rd August 2018

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Posted 5 years ago

Mr And Mrs Cartwright

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“Aristocraft fitted wardrobes for us and made an excellent job.they are of a very high standard we are over the moon.also not forgetting the fitters who met all our requirements we would recommend. Many thanks Helen and Tony”

Aristocraft kitchens 5 star review on 7th April 2018

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Posted 6 years ago

Mr And Mrs Thomas

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“Aristocraft installed a new kitchen in our home and we are ever so happy we did this job with them. If I was to cut it down to one comment, I would say: An outstanding product and an Exceptional team. Entering the Aristocraft Showroom was one of our best move in 2017. Giving you a bit more of an insight, our project involved: * Rip-out the old kitchen (all kitchen units, flooring...) * Remove a breeze block wall to double the size of the room / new kitchen * Open existing wall to fit a big double door (inc fitting of support lintel and brick work) * New Electrical all over (accommodating LED spotlight in the ceiling, Pendent lights, new positioning of appliances, power feed to the island) * Modify plumbing to suit new kitchen lay-out * Complet a full re-plastering of the room (including new ceiling) * Fit new kitchen units, granite made to measure work-top and appliances (sourced myself separately) * Fit new floor (sourced by myself separately for material & fitter) * Full painting of the kitchen, utility room (also completely re-modelled by Aristocraft) and the reception room (due to new double door installation with fitting of lintel). > It all started with us being welcomed by Richard in the Aristocraft show-room; great first contact, not just a sales man, someone passionate about the product they manufacture ! My first impression: I can trust this guy. > Being engineers my wife and I, our first move was to look at the way the units were built, how strong the hinges were, how durable the materials used in the construction would be. We came very quickly to the conclusion that it was the BEST PRODUCT we had seen so far (having visited Magnet, Wren, Howden, B&Q and Avanti where we had made designs and quotes). It was the best product and the pricing was aligned with or better than the competition; great start ! > Richard then visited us at our home where he was mostly interested in understanding our lifestyle; interesting approach ! When we met a couple of weeks later, he had prepared a couple of fully detailed designs that were directly linked to the way we live and our aspirations in the future (ie " I fitted two 600 mm cupboards on the island so if you want to bring an extra fridge in the future - when you start your home catering business - you can just slot them in, and I will make sure the power feed is there too "). In short, all other kitchen suppliers we approached were drawing on a computer in front of us, asking: "which cupboard do you want were". Richard took it back to lifestyle & aspirations and went away doing proper designer work (yes he had listen carefully all that time and taken notes). The difference in approach made it obvious straight away that the the final result would be clearly beyond what anyone else had proposed. > We eventually met up few more times, working on the design with Richard; the process was efficient and seamless. Last check of the dates and boom the deposit is down, all booked in. > Aristocraft base business is to sell kitchen units that they manufacture in their own factories. However they do just so much more. They organised with all the trades that were required to do the job to visit us prior to build start, giving them a chance to assess the work that had to be done as well as giving us a chance to go through the details of our vision. I have to say, going through the build went pretty smooth; I was expecting to have to argue with contractors on the quality and finish of the jobs ... I was just wrong. All the trades that Aristocraft had contracted were just 5 stars, experts at what they were doing. The best ever job at plastering (team of circa 5 people, thanks Luke!) meaning we just painted straight on at the end. The fitting of the Kitchen was just precise, clean and very well executed (thanks Steve!). The granite worktop is of a very high quality and fitted perfectly. The Electrical work was done very thoughtfully and cleanly, executed in no time (thanks Maarc!). The carpentry work is just perfect (thanks Danny). The painting work was just spotless, very clean and precise (thanks Tom). All in all, great people (to meet) doing some great work. You can see how much these guys care about getting the work done well when you look at them working and when it's all done and you look at the finished product. > All that was done in only few weeks, four or five if I remember well. A pretty slick job enabled by good planning, good products (kitchen units) and reliable trades. > The final quality check and sign off was done by the business owner himself; pretty impressive. Enough said ... one last word, because good businesses doing good work only happens when the man at the top carries the right values (great product, great people, great processes) ... THANK YOU Glyn Davies ! I don't have shares in the Aristocraft business ;-) , I am just a customer (leaving in Solihull) that is great-full for the amazing kitchen that was fitted in our home and the overall pain-free experience. Thanks for the experience, we will meet again. No need to say I have recommended Aristocraft to many of my friends and colleagues looking at doing kitchen or bedroom work. Sincerely Gabriel Thomas”

Aristocraft kitchens 5 star review on 5th April 2018

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Posted 6 years ago

Mr And Mrs Jukes

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“We recently had a new kitchen installation the outcome of which is superb and has fully met our requirements and expectations.”

Aristocraft kitchens 5 star review on 14th January 2018

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Posted 6 years ago

Mr And Mrs Radford

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“From the initial contact right through to completion of the project the Aristocraft team were both friendly and professional. The project was well run and went mostly to plan, ( when things didn't go quite to schedule things were sorted quickly). Our fitter, Steve was both friendly and professional, he worked hard to keep things on track and was prepared to go that extra mile to ensure we were happy with his workmanship. Also worth mentioning that when we had occasion to contact customer services non-delivery and collection of skip Tracy was on the case and soon had the issue resolved.”

Aristocraft kitchens 5 star review on 30th October 2017

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Posted 6 years ago

Mr And Mrs Ralphs

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“From an un rushed welcome in the showroom to an understanding excellent design through to disassembly of the old kitchen, the bank holiday service of the skip company, excellent electricians and plasterers and eventually a wonderful fitter, the whole experience was first class. Not to say there were not one or two slight hiccups, as there always is, but these were sorted in the same manner as the rest of the work was carried out and then to cap it all a visit from he managing director to check the installation.”

Aristocraft kitchens 4 star review on 31st May 2017

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Posted 6 years ago

Thank you for your lovely feedback and we are delighted to hear about the brilliant experience you received from us all. Our managing director visits all of our customers to make sure all work is complete and to also meet the customers themselves. Best Wishes from all at Aristocraft

Posted 6 years ago

Mr And Mrs Saber

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“Aristocraft did an excellent job on our kitchen, the design which Richard made was very unique and innovative. The fit and finish was also completed to a very high standard and I would recommend the fitter Wayne to friends and family. The project was overseen by Carrol who ensured everything was running smoothly. It was a pleasure working with Aristocraft kitchens.”

Aristocraft kitchens 5 star review on 15th May 2017

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Posted 6 years ago

Thank you Mr and Mrs Saber for your lovely review. All of our team at Aristocraft work hard together in making sure you get the kitchen or bedroom you dream of right from the design to the finished product. Even now your kitchen is completed please feel free to contact us if you have any questions . We are always here to help.

Posted 6 years ago

Mrs Husband

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“Excellent quality products superb fitters, electrician, plumber and designer, staff in the office very helpful and accommodating. Would recommend to family members and have done so. Very pleased.”