Aristocraft installed a new kitchen in our home and we are ever so happy we did this job with them. If I was to cut it down to one comment, I would say: An outstanding product and an Exceptional team. Entering the Aristocraft Showroom was one of our best move in 2017. Giving you a bit more of an insight, our project involved: * Rip-out the old kitchen (all kitchen units, flooring...) * Remove a breeze block wall to double the size of the room / new kitchen * Open existing wall to fit a big double door (inc fitting of support lintel and brick work) * New Electrical all over (accommodating LED spotlight in the ceiling, Pendent lights, new positioning of appliances, power feed to the island) * Modify plumbing to suit new kitchen lay-out * Complet a full re-plastering of the room (including new ceiling) * Fit new kitchen units, granite made to measure work-top and appliances (sourced myself separately) * Fit new floor (sourced by myself separately for material & fitter) * Full painting of the kitchen, utility room (also completely re-modelled by Aristocraft) and the reception room (due to new double door installation with fitting of lintel). > It all started with us being welcomed by Richard in the Aristocraft show-room; great first contact, not just a sales man, someone passionate about the product they manufacture ! My first impression: I can trust this guy. > Being engineers my wife and I, our first move was to look at the way the units were built, how strong the hinges were, how durable the materials used in the construction would be. We came very quickly to the conclusion that it was the BEST PRODUCT we had seen so far (having visited Magnet, Wren, Howden, B&Q and Avanti where we had made designs and quotes). It was the best product and the pricing was aligned with or better than the competition; great start ! > Richard then visited us at our home where he was mostly interested in understanding our lifestyle; interesting approach ! When we met a couple of weeks later, he had prepared a couple of fully detailed designs that were directly linked to the way we live and our aspirations in the future (ie " I fitted two 600 mm cupboards on the island so if you want to bring an extra fridge in the future - when you start your home catering business - you can just slot them in, and I will make sure the power feed is there too "). In short, all other kitchen suppliers we approached were drawing on a computer in front of us, asking: "which cupboard do you want were". Richard took it back to lifestyle & aspirations and went away doing proper designer work (yes he had listen carefully all that time and taken notes). The difference in approach made it obvious straight away that the the final result would be clearly beyond what anyone else had proposed. > We eventually met up few more times, working on the design with Richard; the process was efficient and seamless. Last check of the dates and boom the deposit is down, all booked in. > Aristocraft base business is to sell kitchen units that they manufacture in their own factories. However they do just so much more. They organised with all the trades that were required to do the job to visit us prior to build start, giving them a chance to assess the work that had to be done as well as giving us a chance to go through the details of our vision. I have to say, going through the build went pretty smooth; I was expecting to have to argue with contractors on the quality and finish of the jobs ... I was just wrong. All the trades that Aristocraft had contracted were just 5 stars, experts at what they were doing. The best ever job at plastering (team of circa 5 people, thanks Luke!) meaning we just painted straight on at the end. The fitting of the Kitchen was just precise, clean and very well executed (thanks Steve!). The granite worktop is of a very high quality and fitted perfectly. The Electrical work was done very thoughtfully and cleanly, executed in no time (thanks Maarc!). The carpentry work is just perfect (thanks Danny). The painting work was just spotless, very clean and precise (thanks Tom). All in all, great people (to meet) doing some great work. You can see how much these guys care about getting the work done well when you look at them working and when it's all done and you look at the finished product. > All that was done in only few weeks, four or five if I remember well. A pretty slick job enabled by good planning, good products (kitchen units) and reliable trades. > The final quality check and sign off was done by the business owner himself; pretty impressive. Enough said ... one last word, because good businesses doing good work only happens when the man at the top carries the right values (great product, great people, great processes) ... THANK YOU Glyn Davies ! I don't have shares in the Aristocraft business ;-) , I am just a customer (leaving in Solihull) that is great-full for the amazing kitchen that was fitted in our home and the overall pain-free experience. Thanks for the experience, we will meet again. No need to say I have recommended Aristocraft to many of my friends and colleagues looking at doing kitchen or bedroom work. Sincerely Gabriel Thomas