Name: Aristocraft kitchens
Address: 21-22 Enterprise Trading Estate,Pedmore Road., Brierley Hill
Rating: 4.85

“We had two bedrooms and a kitchen installed last August. We are very pleased with them and everyone is impressed with their looks, quality and how well they have been fitted. The fitters were very professional and very clean and tidy. However good the products look in the showroom, unless they are fitted well they can look rubbish. I can't praise the fitters enough! As for the company, I would definitely recommend them. A young member of staff of one of the contracted companies made rather a mess which upset me. Aristocraft did all they could to sort the matter and clean it up very quickly. It was an oversight by the contracted company and they also acted very quickly to put things right. You only find out how good a company is, by how they deal with problems and the unexpected. I couldn't have asked for a better response from Aristocraft and the contracted company. There was a small issue with the timing of the plasterer. The fitter was ready to fit the bedroom but the plastering hadn't been done. Luckily it was done and little time was lost. The project manager was new and on holiday so we only saw him once when it was all finished! This issue that should not have gone wrong had it have been managed correctly! The appliances are fantastic. I do wished I had upgraded to a self clean oven, but it's down to money. Reaching over the door to the back of the oven is a long way! I also didn't want to pay for the built in microwave and said that I would put my free standing microwave on the shelf. It looked awful and would have spoiled the whole look of the slimline kitchen. I rushed out and bought the built in microwave to match the other appliances and it looks smashing. A lot of money but to finish off the kitchen - worth it! I did upgrade the washer to the 1400 spin speed and it's fantastic and also the dish washer. I had drawers in the kitchen and it is so easy to get at everything. They are well worth it. I also had the pull out wire rack shelves. It is difficult to clean the carcass when the drawer is pulled out, but it is so easy to get at everything. The bins in the cupboard are a nice size and keep all the clutter off the floor, which again finishes off the kitchen. In the bedroom I had a pull down rail. This has been a complete waste of money. It is so hard to pull down; the manufacturers say it will ease with use - we will see. This is the only thing that was not thought about correctly in the planning and checking stage. I don't have room to stand and pull it down because of the bed. I have to stand at the side which makes it even more difficult to pull down. I feel this should have been pointed out to me. All staff were helpful and polite. I feel they do their best and I would recommend Aristocraft.”

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Posted 9 years ago

“After seeing how happy my daughter was with her kitchen supplied by Aristocraft we decided it was time to upgrade our own. They offered a faultless service from start to finish. The designer Caroline was extremely patient with our indecisiveness! She came up with a really beautiful design. They were always punctual and communication was consistent. Highly recommend !!”

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Posted 9 years ago

“This is the second kitchen I have purchased from Aristocraft and the reason for my return the second time remains the same. we received fantastic first contact treatment from Richard, we had no nonsense consultations over the design, choice of materials (which is extensive and for all budgets), they did what they said they would do and on the dates they would do them such as measuring and fitting and their fitter Steve did an amazing job. Our builder hadn't heard of Aristocraft and was concerned that our personal choice of kitchen suppliers would be the same as his experience where doors don't fit, aren't supplied etc, but no, he was so impressed with this company that he now wants to recommend them to his own clients. Their customer care is second to none. Well done again Aristocraft. Jeff and Jenny Holmes”

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Posted 9 years ago

“We have recently had a new kitchen fitted.The kitchen was supplied by Aristocraft,the process of planning the layout was pretty straightforward,with the help of the showroom staff.Any problems that occurred during fitting were overcome by the fitters Matt and Dave.In fact during the fit they made several suggestions re the layout which made the final outcome excellent.My wife and I are extremely pleased with the product and its fitment.We would have no hesitation in recommending Aristocraft to any future customers.Many thanks for a job well done.Mr & Mrs MILLS”

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Posted 9 years ago

“Very good service and a wonderful design. The whole experience went very well and we are very pleased with finished kitchen. We uld highly recommend the company.”

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Posted 9 years ago

“Fantastic design and product. Project was managed all the through and when a problem occurred it was dealt with very quickly. Excellent service Would highly recommend”

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Posted 9 years ago

“This was our second kitchen from Aristocraft.We bought our first kitchen over 20 years ago and the service we received this time around was just as good as last time. The after sales and fitting team were especially helpful. We would not hesitate to recommend.”

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Posted 9 years ago

“This is our third bedroom that Aristocraft have designed and fitted, over a 5 year period. Fantastic compamy no problems from start to finish. Well organised, nothing is too much trouble . Would highly reccomend Will be using again for Kitchen”

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Posted 9 years ago

“I love my new kitchen!! From the very first moment I walked into the showroom until the last fitter left my house yesterday, Aristocraft have shown a great level of attention to detail in every respect. We now have the kitchen of our dreams fitted to a very high standard. I'd recommend these guys to anyone.”

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Posted 9 years ago

“Brilliant service throughout the whole time dealing with Aristocraft. They were very helpful from the word go and had great suggestions on everything we wanted. Communication was excellent and would 100% recommend them to a friend.”

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Posted 9 years ago

“From start to finish Aristocraft have been faultless. Professional, welcoming and efficient staff who have an abundance of patience!! Aristocraft designed the kitchen for me and I can't believe the transformation. Hassle free and very high quality products. Very satisfied customer!!”

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Posted 9 years ago

“Many thanks to Richard and the rest of the team at Aristocraft. They were fantastic from the planning, right through to the installation. We now have our dream kitchen in place and couldn't be happier.”

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Posted 9 years ago

“Kitchen was fitted in a Timely and effective manor. The staff we friendly and understood the requirements I was looking for. Helped me design a beautiful kitchen. The fitters we on time, efficient and cleared up after every day. Fitting Skills we very good. Really happy with the overall result , will be using again for my bedrooms. :)”

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Posted 9 years ago

“We had a freestanding wardrobe that was falling apart in our second bedroom. My wife would continually complain that she was unable to store her huge selection of clothes and shoes. I decided enough was enough and spoke with Gareth at the showroom. We arranged for some large fitted wardrobes with sliding doors to be installed. They are now in place and look great. They were fitted in the morning and my wife had all of her clothes and shoes in there by the afternoon. I am convinced that the wardrobes saved my marriage. The whole process ran extremely smoothly. The fitter even vacuumed the bedroom carpet before he left. Thankyou !!”

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Posted 9 years ago

“From design to completed kitchen the support given was brilliant. We visited the store three times looking at different units, appliances etc., before making a final decision, supported in our choices by Luke to match the design he produced . All tradespeople were arranged by Aristocraft and we were pleased with them all but the fitters (Dave and Matt) were excellent, going above and beyond to ensure we were kept informed, answering countless questions and giving us a dream kitchen. Many thanks to you all.”

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Posted 9 years ago

“I'm very happy with the job the Andy has completed on fitting my kitchen, he asked my opinion throughout the fitting if I wanted certain stuff done to make it look better with my appliances in. I like how it was designed to give me Maximum cupboard space and make the room look bigger. I would recommend you to any friends I have that want a new kitchen. Thank you for my new kitchen. Sophie”

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Posted 9 years ago

“Perfect! Thanks”

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Posted 9 years ago

“We recently had our kitchen fitted by Aristocraft Kitchens and were very impressed from start to finish. The whole process only took 10 days and the fitter Steve was brilliant very particular and careful.”

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Posted 9 years ago

“The product is very good looks lovely a couple of mistakes were made on the fitting side and have been put right swiftly”

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Posted 9 years ago

“From start to finish Aristocraft service was excellent. Thank you so much for my beautiful kitchen.”

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Posted 9 years ago

Aristocraft kitchens Reviews