AMELI ZURICH Reviews

Name: AMELI ZURICH
Address: Apollostrasse 9, Zurich, Zürich
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend AMELI ZURICH

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

0041794533173

Location:

Apollostrasse 9,
Zurich
Zürich
8032

Write Your review

Tell us how AMELI ZURICH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AMELI ZURICH 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Laptop could be more padded”

Helpful Report

“The purse arrived super fast! The customer Service was also great”

Helpful Report

“Die Tasche gefällt mir sehr gut, ja gibt fast schon ein anderes Lebensgefühl. Eine Arbeitstasche und doch ein Schmuckstück! Mit dem Verschluss bin ich noch etwas auf Kriegsfuss. Er funktioniert tadellos, doch muss ich noch herausfinden wie ich ihn schnell zukriege. Doch dsa schaffe ich bestimmt. Falls es da einen Trick gibt, bin ich froh um einen Input. Danke”

Helpful Report

“Sehr gute Business Tasche. Was mir fehlt: wäre eine Schlüssel Schlange. Aber das wäre dann die Kür.”

Helpful Report

“Shipping took longer than expected (I know there were some public holidays involved) but I ordered late on the Thursday before Easter and didn't receive a shipping notification until Thursday noon-ish the week after. Packaging and condition of the bags upon arrival was very good though.”

Helpful Report

“Die Tasche ist sehr schön, elegant. Das Leder ist qualitativ. Ich trage sie sehr gerne. Meine Lieblingstasche geworden.”

Helpful Report

“The shipping was fast. The prduct is nice, thought there was some defects on it. the customer support proposed fast a solution. I think it's a bit weird to pay for shipping when spending more than 500EUR.”

Helpful Report

“I’ve been eyeing Ameli bags for quite some time, and can’t decide, mainly because I preferred the models with silver hardware and most of them are discontinued. Recently I received the Viadukt Work 24 (I think it is the only model now available with silver hardware) as a present. The bag is chic and nicely made, especially if we are talking about the price/value ratio. I’m very curious to see how the leather quality and the shape of the bag will last with normal wear and tear. The size is more than enough for me as a work bag, very spacious. It is already a bit heavy in itself but understandable, considering its function. The magnets that close the bag are really strong, which makes the bag secure but hard to open - almost impossible to open it if you are on your way, without starting to damage the leather. You have to put down the bag to open it properly and also close it carefully in order to snap the magnets to the right position (otherwise the magnets don’t well attached to each other). There are other closing mechanism to lock the bag at other brands also selling bigger bags, which are more convenient.”

Helpful Report

“Die Central ist sehr schön und geräumig. Allerdings ist das Material oben am Reißverschluss sehr fest, so dass der Laptop nicht so einfach in der Seitentasche zu verstauen ist. Insgesamt fällt das Packen der Tasche dann etwas schwerer. Die tolle Laptop Tasche (women for women) lässt sich dadurch leider nicht so gut in der Tasche verstauen. Mit dem Material, der Farbe und der Verarbeitung bin ich sehr zufrieden.”

Helpful Report

Vielen Dank für deine ehrliche und ausführliche Bewertung! Es freut uns sehr zu hören, dass du mit dem Design, der Farbe und der Verarbeitung der CENTRAL so zufrieden bist – und auch, dass dir unsere Women for Women Laptop-Tasche gefällt 🖤 Deinen Hinweis zum festen Material am Reißverschluss und der dadurch etwas eingeschränkten Zugänglichkeit nehmen wir sehr ernst. Gerade weil uns Funktionalität im Alltag so wichtig ist, sind Rückmeldungen wie deine enorm wertvoll für die Weiterentwicklung unserer Modelle. Wir geben das direkt ans Designteam weiter – vielen Dank dafür!

“Great customer Service and I appreciate the little personal touch - for example thank you card in your order.”

Helpful Report

Many thanks for your lovely review! We're so happy to hear that you appreciated our customer service and the personal touches like the thank-you card – it's the little things that matter most to us! 🖤

“I am very happy with this beautiful Ameli bag🫶”

Helpful Report

Many thanks for your wonderful review! We're so happy to hear that you're loving your beautiful AMELI bag 🖤 Your support means the world to us!

“Overall great experience and great quality. My only feedback is that the shipping package could be more robust. Mine was coming apart by the time it arrived but the bag was not damaged.”

Helpful Report

Many thanks for your feedback! We're thrilled to hear that you had a great experience and love the quality of your bag. We appreciate your input regarding the shipping package – that's definitely something we’ll take into account to ensure even better protection in the future. We're glad to hear that your bag arrived safely despite this! Wishing you lots of joy with your AMELI! 💛

“Wunderschöne Tasche, das war definitiv nicht meine letzte Ameli 😊”

Helpful Report

Vielen Dank für dein tolles Feedback! Es freut uns riesig zu hören, dass du so begeistert bist. 💛 Wir sind gespannt, welche AMELI als Nächstes bei dir einzieht! 😉

“Viadukt day 24 bag is stylish and convenient as it stays upright when placed on the floor. Closing the bag's lid is difficult because the metal snaps don't quite align. The leather of the bag is very stiff, especially in cold weather outside.”

Helpful Report

We’re happy to hear that you love the stylish design and practicality of the VIADUKT DAY 24. Regarding the closure, the metal snaps can feel a bit firm at first but will ease slightly with use. As for the leather, we use high-quality, structured leather that softens over time while maintaining its elegant shape. We truly appreciate your input and will keep it in mind for future improvements!

“I am so happy with my new notebook bag. It is the perfect bag for my 16“ notebook. I can carry it on my back, a long the body or just hold it like a handbag and a perfect business bag for travelling !!”

Helpful Report

Thank you so much for your wonderful review! We're delighted to hear that your new notebook bag is the perfect fit for your 16" device and that you love its versatility. It makes us so happy to know that it’s your ideal business companion for traveling! ✨ Enjoy every moment with it!

“Gute, schöne Geschäftsidee, füllt eine echte Lücke am Markt. Hochwertige Produkte, allerdings auch nicht ganz günstig. Die Modelle wirken teilweise ein wenig bieder - zeitlos ist auf jeden Fall wünschenswert, aber es kann etwas fad wirken. Ich nehme an, die Grenze ist hier fliessend. Ich habe nicht zum ersten Mal hier eingekauft, und werde es wohl auch wieder tun.”

Helpful Report

Vielen Dank für dein ehrliches und wertschätzendes Feedback! Es freut uns sehr, dass du unsere Geschäftsidee und die Qualität unserer Produkte schätzt. Wir verstehen deine Anmerkung zur Balance zwischen zeitlos und modern – genau das ist immer eine Gratwanderung. Dein Input ist sehr wertvoll für uns, und wir nehmen ihn gerne mit in unsere Weiterentwicklung.

“Very easy to order and quickly delivered”

Helpful Report

Many thanks for your feedback! We’re happy to hear that your ordering process was smooth and that your bag arrived quickly. Enjoy it!

“Sehr freundliche Bedienung interessante Produkte”

Helpful Report

“I was really happy with the return process. The Central bag was very beautiful but unfortunately too big and unpractical for me.”

Helpful Report

Thank you for your feedback! We're glad to hear that you had a positive experience with our return process. 😊 While we’re sorry that the Central bag wasn’t the perfect fit for you, we truly appreciate you giving it a try!

“The delivery was fast. The material is beautiful but has a little error on the front side, and a scratch on the bottom. The leather was very dry, so I put a little bit oil on the surface. Now it beautiful.”

Helpful Report

Thank you for your feedback! We're glad to hear that you love the material and that the delivery was fast. 😊 We’re sorry to hear about the small imperfections and the dryness of the leather. Since we use high-quality, natural leather, occasional variations can occur, but we appreciate your care in treating it with oil—it’s great to know it now looks beautiful!

AMELI ZURICH is rated 4.9 based on 749 reviews