AMELI ZURICH Reviews

Name: AMELI ZURICH
Address: Apollostrasse 9, Zurich, Zürich
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend AMELI ZURICH

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

0041794533173

Location:

Apollostrasse 9,
Zurich
Zürich
8032

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AMELI ZURICH 5 star review on 27th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Schöne Taschen. Die Helvetia ist leider für den Preis aber viel zu klein und bei den Rucksäcken (Viadukt) ist es extrem schade, dass eine so teure Tasche leinen Reissverschluss hat. Preis Leistung stimmt leider nicht.”

Helpful Report

Vielen Dank für dein Feedback! Schön, dass dir unsere Taschen gefallen! Wir verstehen, dass die Größe der HELVETIA nicht für jeden Bedarf passt. Bei unseren Designs legen wir großen Wert auf Eleganz und Funktionalität, auch in kompakter Form. Dein Feedback nehmen wir aber gerne mit, um unsere Produkte weiter zu verbessern.

“I was excited for the bag and the quality the leather feels great but when I wore the bag for 2 days only I noticed the handle started to wear out already!! Keeping in mind that I care for the bag really well and I just wore it from home to office twice that's it! Keep in mind I drive to work I don't even walk or ride a bicycle now I'm really disappointed in the quality!”

Helpful Report

Hello, Thank you for your feedback. We’re glad you liked the leather quality but are sorry to hear about the handle issue. Please contact our customer service team at info@ameli-zurich.com so we can find a solution. We’re committed to ensuring your satisfaction. With love from Zurich, Team AMELI

“I don’t know if I am the only one with a bad experience or everyone is just reviewing too early (although a colleague told me her zipper broke 2 weeks after the purchase). So my experience: one month after purchase it looked already very used and the edges cracked, so i sent it for repair. But then later just couple of weeks after you would think i have been using it for years! It’s such a shame because genuinely the bag is soo pretty, and i really like another design as well, but I won’t but it which is too bad! For the price i expected better quality.”

Helpful Report

Dear valued customer, Thank you for sharing your experience with our products, and we sincerely apologize for any inconvenience you've encountered. Leather is indeed a natural material, much like our own skin, and it requires proper care to maintain its beauty and durability. While we use high-quality leather that is resistant to wear and tear, it's important to note that leather products of all quality ranges may show signs of use over time if not maintained correctly. The cracking and wear you experienced may be attributed to factors such as exposure to harsh weather conditions, excessive friction, or insufficient leather care. We recommend regularly conditioning the leather with a leather conditioner to keep it supple and hydrated. We are genuinely sorry to hear that you and your colleague have encountered issues with your bags. We take your feedback seriously and continuously strive to improve our products. If you ever decide to give our brand another chance in the future, please feel free to reach out to our customer service team, and they will be more than happy to assist you with any concerns. Best regards, Team AMELI

“Hallo Cristina Leider musste ich die Tasche zurücksenden . Der Verschluss war defekt und die Tasche zu klein . Sobald die Tasche mit Geldbörse , Handy , Brille , Sonnenbrille , Schlüssel gefüllt war , konnte die Tasche nicht geschlossen werden . Der Verschluss öffnete sich wieder beim tragen der Tasche . Für meine Bedürfnisse ist sie zu klein. Mit freundlichen Grüssen”

Helpful Report

AMELI ZURICH is rated 4.9 based on 749 reviews