AMELI ZURICH Reviews

Name: AMELI ZURICH
Address: Apollostrasse 9, Zurich, Zürich
Rating: 4.90

4.9 Rating 513 Reviews

99 %

of reviewers recommend AMELI ZURICH

4.9

Based on 513 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

0041794533173

Location:

Apollostrasse 9,
Zurich
Zürich
8032

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AMELI ZURICH 5 star review on 28th January 2023

Malaika Rahm

AMELI ZURICH 5 star review on 19th January 2023

Laura Ludwig

AMELI ZURICH 5 star review on 18th January 2023

Laura Ludwig

AMELI ZURICH 5 star review on 17th January 2023

Alessandra Ginsburg Lechien

Laura Giner Munoz

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my Odeon a few days ago and I’ve had a few days to wear it out and about with my tablet and other things. I already own a Letten in black and Viadukt work in green. I was looking for a change of colour and the possibility to wear it as a back pack so I was really excited for this bag. So far I have somewhat mixed feelings about the bag. On the one hand it looks really well quality leather and well made. The color in Merlot Red looks great. It isnt more spacious than the Letten (in fact more narrowed in terms of depth) but it is taller than the Letten so I guess it works itself out that way- and all the pockets have a good function as well. It’s steady and the handles seem stable to carry it by hand or your arm although a full bag would be too heavy to carry it on arm for too long. So HERE it’s where my mixed thoughts come into: I own a viadukt day in bright green (seasonal color) and two Belovoir (in Melot and grey), as well as two wallets and a clutch, and so far the least favourite thing I love about my bags and wallets is the golden hardware. It’s toooo shiny and depending on the color of the bag I have to be honest but it brings down the look of the bag making it look almost cheap. For instance on that Viadukt bright green it just doesn’t work and against the Merlot color I really dislike it. In the Letten black the hard wear looks okay but also because it’s very minimal . It works on the small Bervoir because the hard wear is minimal but I never wear that chain it came with-it looks really bad. I got the leather strap for the viadukt in two colors and make it work. That brings me to the next thing-the straps on the Odeon. I’ve never had these straps for any of the bags mainly because the stripes are just not my thing but I thought well, let me give them a try with the Odeo-not only they are not my style (that’s a personal thing) but they are so stiff on the edges and the gold hardware is so shiny!!! I can’t stand it! They dig into my shoulders no matter how heavy or light the bag is. Then they sort of bed in the middle and they take a weird uncomfortable shape and they slide down continuously-with or with out my coat on-I don’t understand…The issue I find myself in, is trying to match leather straps (if I were to buy separate) to the incredibly shiny hardware on this bag- let alone matching the Merlot red-is a challenge of its own. I am keeping the bag because like I said, it is a really good bag and it serves the purpose. I have been waiting for a bag like the Letten with a bag pack attachment for years so I will just have to bring the bag to a shop to see if they can match the color and buy some comfortable leather straps. Maybe a more discrete gold tone for future bags? I don’t like the silver version either also too shiny… but it really does bring the level of the bag down which is such a shame because they are truly beautiful bags! Perhaps that’s a personal preference and perhaps the straps is also that. I will give the bag 4 stars because it is a good bag and I can’t dispute that.”

Helpful Report

Many thanks for your thoughtful and detailed review! We’re so glad to hear that you appreciate the overall quality, craftsmanship, and functionality of the ODEON bag, as well as the beautiful Merlot Red color. It’s wonderful to know that the design aligns with your needs for a stylish and practical backpack option. We truly value your honest feedback about the hardware and straps. We understand that personal preferences play a significant role, and we’re sorry to hear that the shiny gold hardware and the stiffness of the straps haven’t fully met your expectations. Your suggestion for a more discreet tone in future designs is a great idea, and we’ll be sure to share this with our design team for consideration. Finding matching leather straps for the Merlot Red can indeed be a challenge, and we appreciate your patience in finding a solution. It’s inspiring to hear that you’re willing to customize the bag further to make it perfect for you. Your loyalty as an AMELI customer, with such a beautiful collection of our bags, means the world to us. We’re so grateful for your detailed insights, as they help us refine our designs and make improvements for the future.

“This is my second Central bag, but now the improved version. Compared to the previous model, it offers significantly more space and greater flexibility, making it easier to fit everything I need for the office and my travels. I especially love the detachable clutch, which is perfect for carrying my phone and essentials to events. For me, this is the perfect handbag!”

Helpful Report

“I was excited for the bag and the quality the leather feels great but when I wore the bag for 2 days only I noticed the handle started to wear out already!! Keeping in mind that I care for the bag really well and I just wore it from home to office twice that's it! Keep in mind I drive to work I don't even walk or ride a bicycle now I'm really disappointed in the quality!”

Helpful Report

Hello, Thank you for your feedback. We’re glad you liked the leather quality but are sorry to hear about the handle issue. Please contact our customer service team at info@ameli-zurich.com so we can find a solution. We’re committed to ensuring your satisfaction. With love from Zurich, Team AMELI

“AMELI handbags are a must for a modern businesswoman who seeks for smart and elegant solutions. With unwavering quality and timeless design, AMELI seamlessly complements chic professional attire and elevates post-work ensembles, whether I am attending events or simply enjoying coffee with friends or my beloved partner. With meticulous attention to detail and outstanding customer service, AMELI is unequivocally a resounding YES!”

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“Great customer service, I ordered a present for my wife and she LOVED IT. It looked like in the pictures.”

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“I don’t know if I am the only one with a bad experience or everyone is just reviewing too early (although a colleague told me her zipper broke 2 weeks after the purchase). So my experience: one month after purchase it looked already very used and the edges cracked, so i sent it for repair. But then later just couple of weeks after you would think i have been using it for years! It’s such a shame because genuinely the bag is soo pretty, and i really like another design as well, but I won’t but it which is too bad! For the price i expected better quality.”

Helpful Report

Dear valued customer, Thank you for sharing your experience with our products, and we sincerely apologize for any inconvenience you've encountered. Leather is indeed a natural material, much like our own skin, and it requires proper care to maintain its beauty and durability. While we use high-quality leather that is resistant to wear and tear, it's important to note that leather products of all quality ranges may show signs of use over time if not maintained correctly. The cracking and wear you experienced may be attributed to factors such as exposure to harsh weather conditions, excessive friction, or insufficient leather care. We recommend regularly conditioning the leather with a leather conditioner to keep it supple and hydrated. We are genuinely sorry to hear that you and your colleague have encountered issues with your bags. We take your feedback seriously and continuously strive to improve our products. If you ever decide to give our brand another chance in the future, please feel free to reach out to our customer service team, and they will be more than happy to assist you with any concerns. Best regards, Team AMELI

“Einfach eine sehr gut designte Tasche, die nicht wie eine Laptoptasche aussieht. Mot Laptop ein wenig schwer, aber mit Schulterriemen gut zu tragen. Der kurze Riemen passt gut über die Schulter. Ein wunderschönes Blaugrau. Danke an Ameli Zürich!”

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“This colour combination is great. Not a standard bag. Soft leather and with an extra strap… great!”

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“Diese hohe Qualität und ein moderner aber gleichzeitig klassischer Look machen eine Taschenträgerin einfach nur glücklich!”

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“Great quality, prompt delivery.”

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“I love my small Viadukt bag! So chic for dinner or cross-body for a coffee in the City. It is very elegant in the color Sandstone. The quality of the Soft Grain Leather is really good and I love that it is scratch- and water-resistant.”

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“Die stylische Tasche wurde schnell geliefert. Herzlichen Dank dem Ameli-Team.”

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“Beautiful, simple, quick and smooth.”

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“I bought the Viadukt Day bag from Ameli Zurich and this bag not only looks like a chic and high-quality designer bag, but is also an incredibly practical business laptop bag that is not available on the market a second time. After a few business trips, the Viadukt Day with its many customisation options (as a backpack, crossbody or attached to a suitcase) passed the test with flying colours. Ordering on the well-structured and highly user-friendly website was super easy and delivery was extremely fast. I can highly recommend the company and the products to every woman!”

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“Die Qualität der Taschen in einem zeitlos modernen Design überzeugen zu 100%.”

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“Just bought a Letten, olive green! Love it! Wonderful style, super quality and just perfect for my busy work days to light up. Also very good service. Sent an email and got a reply on the some day. Bought the bag and picked it up the next day. Top!”

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“I did not enjoy paying via Klarna. Letten is okay. I found out that I need this size for my work. But it is a really big bag and also looks like a really big bag. It is not possible to reduce the size anyhow if it is half-empty. For me it is not the perfect bag. I have a leather handbag which does not look huge, but has lots of space inside. And I am still searching for a Laptop bag which looks elegant but not huge.”

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“Ich bin ganz verliebt in meine neue Bürotasche. Die Central sieht wirklich edel aus und die Clutch ist zudem auch wirklich schön und super praktisch.”

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“Danke Ameli Zurich für den perfekten Service. Meine Bestellung wurde schnell geliefert und die Taschen waren liebevoll verpackt. Zudem mag ich eure übersichtliche Website, die das Shoppen leicht macht:)”

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“Die Qualität spricht für sich und als Businesstasche ist sie sehr geeignet. Es ist für den Preis sehr wichtig, dass man die Taschen vor Ort anschauen kann. Andere Farben wären noch schön gewesen, es gibt in dieser Grösse wirklich nur ein enge Auswahl.”

Helpful Report

AMELI ZURICH is rated 4.9 based on 513 reviews