“Issues with your e-mail addresses. Various versions still in use and 'bounce backs' confuse the issue saying re-submit, but you have actually already received the initial e-mail. Gives us doubts as to whether enquiries are being actioned. We don't really want to have to phone to check all the time.”
“Action pumps are on the whole responsive to enquiries with response times met. The breakdown of the quotation is good with additional items added even if not specified by the consultant.”