“slow to reply, with change comes differences, i know that, but weve always had the relashionship that if it comes to a point when i need to ask for assistance, it means teh client is in need of help and asks me to sort.
we purhcased these three grundfos boosts pumps, they are installed but are causing issues, an army accomodation block with intermittant water supply.
could someone come back to me today and give me a date to attend”
“Having asked for the best possible price on a particular product, I received a quote which was inflated and not competitive. I placed the order elsewhere with a significant saving and when Tricel sales contacted me to say they could provide a better price I queried why I had not received a competitive price in the first place. I do not have time to go backwards and forwards chipping away at prices. I expect the best price first time so in this instance Tricel lost a £7800 order.”
