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Abbott Lyon Reviews

4.2 Rating 8,130 Reviews
77 %
of reviewers recommend Abbott Lyon
Company Reviews Product Reviews
56,092
 Metrics Info
4.2
Based on 8,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Abbott Lyon Reviews

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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5
Karen M
Karen M
Verified Buyer
“Really easy to order, dispatch & delivery was super quick....a little treat for myself! The letter was bigger than i expected too! Its lovely really made up with it ❤️”
Abbott Lyon 5 star review on 8th December 2022
Helpful Report
Aww what a lovely review Karen, thank you. It really means a lot to us. ❤️Great to hear that you are so happy with your new piece, it really is stunning!
5
Trudie D
Trudie D
Verified Buyer
“Absolutely beautiful. So in love with it”
Abbott Lyon 5 star review on 7th December 2022
Helpful Report
We are so grateful that you took the time to leave this review, Trudie, this really means a lot to us! We hope to see you again soon✨
5
Sadia L
Sadia L
Verified Buyer
“I was unsure in purchasing at first but don't regret it one bit. Its delicate abd suitable for everyday wear,mot showered but have applied mist and the colour is still enact. I have placed further orders. The staff are brilliant reply confidently calming solving issues. I have further placed an order for a charm sad part is my bank account doesn't look to happy but I certainly up. My items really unheated my mood”
Abbott Lyon 5 star review on 7th December 2022
Helpful Report
Aww what a lovely review, for our products and customer service team, Sadia, thank you. It really means a lot to us. ❤️ Great to hear that you are so happy with your necklace!✨ We hope to see you again soon 💕 x
5
Keisha W
Keisha W
Verified Buyer
“Absolutely insane in love with my purchase”
Abbott Lyon 5 star review on 1st December 2022 Abbott Lyon 5 star review on 1st December 2022
Helpful Report
Such lovely feedback, thank you, Keisha. I just know you are going to love it even more once you use it!
5
Barbara M
Barbara M
Verified Buyer
“Three name bracelets for my daughter's I was absolutely delighted with”
Abbott Lyon 5 star review on 27th November 2022
Helpful Report
We truly appreciate you going out of your way to leave us a review, Barbara - it makes our day to hear that you've enjoyed shopping with us here at Abbott Lyon! ❤
5
Claire H
Claire H
Verified Buyer
“Such lovely customer service!”
Abbott Lyon 5 star review on 27th November 2022
Helpful Report
It's always our aim to provide top-class customer service so it's fab to hear that you've had a positive experience, Claire - thank you for your feedback! ❤
5
Rosemary S
Rosemary S
Verified Buyer
“Bought for myself looks lovely liking can interchange different charms x”
Abbott Lyon 5 star review on 21st November 2022
Helpful Report
Thank you so much for taking the time to leave us this 5-star review! 😍
5
Linda M
Linda M
Verified Buyer
“I’ve had several bits now , it’s lasted two hot holidays , constant showers never take it off , it’s greatly made. My daughter also has a bracelet i purchased for her and she says the same 😍”
Abbott Lyon 5 star review on 13th November 2022
Helpful Report
It's so great to hear that you're loving your new jewellery, Linda - we truly appreciate you taking the time out to share this with us. ❤
5
Gloria B
Gloria B
Verified Buyer
“I really loved my watch, it’s exceeded my expectation and I would 💯 recommend to anyone. Can’t wait wait to get my hands on another piece.”
Abbott Lyon 5 star review on 13th November 2022
Helpful Report
It's so great to hear that you're loving your new watch, Gloria - we truly appreciate you taking the time out to share this with us. ❤
5
Danielle D
Danielle D
Verified Buyer
“Absolutely gorgeous . Was sceptical about getting the name necklace in case it looked chavvy but it is so gorgeous and delicate , I’ve ordered a bracelet since too haha xx”
Abbott Lyon 5 star review on 11th November 2022
Helpful Report
Thank you for taking the time out to leave us this review, Danielle! So delighted to see that you are happy with your Abbott Lyon purchase! ✨
5
Ella K
Ella K
Verified Buyer
“Absolutely beautiful bracelet ! Will definitely be purchasing from here again ♥️”
Abbott Lyon 5 star review on 11th November 2022
Helpful Report
It's so great to hear that you're loving your Ella - we truly appreciate you taking the time out to share this with us. ❤
5
Lisa B
Lisa B
Verified Buyer
“Fab site some beautiful pieces of jewellery perfect for gifts”
Abbott Lyon 5 star review on 9th November 2022
Helpful Report
Such lovely feedback, we're so pleased to hear that you love your gorgeous new Gemma Owen necklace, Lisa! ❤️
5
Roberta M
Roberta M
Verified Buyer
“Very happy with my name necklese. So far so good, cant even feel its on so its stays on my neck all the time”
Abbott Lyon 5 star review on 9th November 2022
Helpful Report
Such fantastic feedback Roberta, the Signature Name Necklace is one of my personal favourites & an every day essential! 😍
5
Denise J
Denise J
Verified Buyer
“My name necklace arrived and it’s beautiful. I got the Figaro necklace as I wanted it to feel more substantial and I’ve been known to snap a thin chain before! It is really lovely quality and the Figaro chain elevates the look of it. Very pleased. This is my second necklace from Abbott & Lyon and I was happy with my first necklace but this one is definitely my favourite!!”
Abbott Lyon 5 star review on 5th November 2022
Helpful Report
We truly appreciate you going out of your way to leave us a review, Denise - it makes our day to hear that you've enjoyed shopping with us here at Abbott Lyon! ❤
5
Jessica B
Jessica B
Verified Buyer
“In love with my Gemma Owen necklace, so happy with the way it looks on! Already received lots and lots of compliments 😁 also really impressed with the necklace box it comes in; it looks very luxurious!”
Abbott Lyon 5 star review on 3rd November 2022 Abbott Lyon 5 star review on 3rd November 2022
Helpful Report
We truly appreciate you going out of your way to leave us a review, Jessica - it makes our day to hear that you've enjoyed shopping with us here at Abbott Lyon! ❤
5
Jenn P
Jenn P
Verified Buyer
“Absolutely love my new personalised bracelet and necklace from Gemma Owen collection! So pretty and delicate! Also brought a couple pairs of earrings and they’re beautiful!”
Abbott Lyon 5 star review on 2nd November 2022
Helpful Report
It's so great to hear that you're loving your new jewellery, Jenn - we truly appreciate you taking the time out to share this with us. ❤
5
Verified Buyer
Anonymous
Verified Buyer
“I bought this beautiful Mama bracelet as a precious gift for my Daughter on her baby shower 🤍she absolutely loves this bracelet ❤️ it’s a beautiful, sweet & delicate design , so glad I purchased x”
Abbott Lyon 5 star review on 24th October 2022
Helpful Report
Thank you for the fabulous photo and for leaving such a lovely 5* review and feedback! It makes our day to hear how much your daughter loved her new bracelet ❤
5
Verified Buyer
Anonymous
Verified Buyer
“Beautiful necklace. Amazing quality at a reasonable price.”
Abbott Lyon 5 star review on 22nd October 2022
Helpful Report
So delighted to hear that you were pleased with your recent Abbott Lyon purchase! We really appreciate you taking the time to leave a review, thank you! 💕
5
Verified Buyer
Anonymous
Verified Buyer
“I ordered something for the first time from Abbott Lyon, the item arrived on time and the item was of excellent. It was beautifully engraved and stunning quality.”
Abbott Lyon 5 star review on 22nd October 2022 Abbott Lyon 5 star review on 22nd October 2022
Helpful Report
Aww what a lovely review, thank you- it really means a lot to us. Great to hear that you are so happy with your new Abbott Lyon watch, it really is such a gorgeous piece! ❣️
5
Tanya D
Tanya D
Verified Buyer
“This bracelet is so beautiful it’s lovely and thick and very expensive looking I love it, can’t wait to get more bits from this site X”
Abbott Lyon 5 star review on 21st October 2022
Helpful Report
We're super grateful for the time you've taken to share your feedback and a photo of your new Heart Bracelet- it's fab to hear that you're loving your recent order & we hope to see you again soon! ✨
5
Claire R
Claire R
Verified Buyer
“The chain and pendant were purchased as a birthday gift for my mum and I was really really pleased with the quality and my mum loves it. Win Win thank you for great quality and great service”
Abbott Lyon 5 star review on 16th October 2022
Helpful Report
Receiving feedback like yours means the world to us - it's amazing to hear how much you've enjoyed shopping with AL & we hope this means that we'll get the opportunity to welcome you back in the future!! ✨
5
Amy R
Amy R
Verified Buyer
“Stunning bracelet ! Goes with both silver and gold jewellery . Amazing quality”
Abbott Lyon 5 star review on 9th October 2022
Helpful Report
We appreciate you taking the time to leave us a positive review!! 💖
5
Ebony S
Ebony S
Verified Buyer
“Beautiful! So in love with my bracelet with my daughters name on it. Thank you x”
Abbott Lyon 5 star review on 7th October 2022
Helpful Report
Thank you so much for taking the time out to leave us this review, Ebony! So delighted to see that you are happy with your beautiful new AL item, it really is such a gorgeous piece! ✨
5
Kirsty H
Kirsty H
Verified Buyer
“Wow!!! This is more beautiful than I imagined it would be... so happy to be helping childhood cancer. I love this company more for creating this for not only the beautiful azaylia but for all the other children too. Let's go champ 🧡”
Abbott Lyon 5 star review on 7th October 2022
Helpful Report
Aww what a lovely review Kirsty, thank you- it really means a lot to us! Great to hear that you are so happy with your Azaylia Foundation Little Lion jewellery, it really is such a gorgeous piece and for such an important cause. ❤️
5
Mollie S
Mollie S
Verified Buyer
“So in love with my necklace, had my daughters name and her birthstone it’s perfect exactly what I wanted! ☺️🤍 got my mum a matching bracelet with her name on too it’s beautiful both amazing quality!”
Abbott Lyon 5 star review on 1st October 2022 Abbott Lyon 5 star review on 1st October 2022
Helpful Report
This is such a lovely idea, Mollie - we truly appreciate you taking the time out to share your feedback & for choosing AL to purchase such a special piece. Thank you so much for sharing your lovely photo with us too! ❤
5
Soulef L
Soulef L
Verified Buyer
“I love it even my husband he said he Like it unique things it the M was add double in the name which is fine the quality it's fantastic the writing was perfect it's stunning thank you Abbot team for a you're hard work.”
Abbott Lyon 5 star review on 1st October 2022
Helpful Report
Receiving feedback like yours makes our day, Soulef - we truly appreciate you going out of your way to share this with us & we're over the moon to hear how happy you are! ✨
5
Ella
Ella
Verified Reviewer
“Ashleigh at Abbott Lyon we cannot thank you enough. The customer service that I received from this employee was out of this world. My friend had passed away and I ordered two name bracelets for me and my friend to have for the funeral. I didn’t realise it could take 2-3 weeks for it to arrive until after I ordered so I emailed customer service to see if they could do anything to speed up the process, so that I would have this bracelet in time. Unfortunately this was unable to be done but instead Ashleigh (superstar) asked to gift me and my friend a bracelet so that we could have them for the funeral and our name bracelets would shortly follow. We chose the letter M and her birthday month as the gifted item, which we absolutely are in love with. I have never received customer service as good as I did through this company and I honestly cannot thank Ashleigh enough for making such a hard time for us so special. We will cherish these bracelets forever. Please whoever reads this please pass this onto Ashleigh and make sure she gets a massive pat on the back (or bonus hehe) for being such an amazing person. Love from Ella, Phoebe and of course Maddie xx”
Abbott Lyon 5 star review on 2nd October 2021
Helpful Report
Thank you so much for sharing your recent customer service experience with us, I will be sure to pass this onto Ashleigh! These photos are absolutely beautiful ❤️ We are so pleased to hear that you are loving your new Name Bracelets & Mini Initial Bracelet xx
5
Verified Reviewer
Anonymous
Verified Reviewer
“Absolutely love my jewellery I recently purchased. I bought the gold initial necklace and the gold small huggie earrings. The quality is amazing and with the offers online, the price I got them for was too good an opportunity to miss. I will definitely be buying more jewellery from you again.”
Abbott Lyon 5 star review on 9th September 2021
Helpful Report
Thank you so much for your wonderful review! We're so happy that you love your new necklace and earrings 💖
5
Nina
Nina
Verified Reviewer
“Beautiful. Fabulous customer care, fabulous jewellery. I’m in love and feel wonderful wearing AL! Beautifully packaged and a joy to wear. Appreciate the 2 year guarantee too as normally jewellery tarnishes or looses it’s brightness. Thank you 🥰”
Abbott Lyon 5 star review on 25th August 2021
Helpful Report
Thank you for sharing this gorgeous photo with us Nina - we love how you have paired the statement gold Curb Chain Necklace with the leopard print! We are so happy to hear this amazing feedback ❤️
5
Clare
Clare
Verified Buyer
“I have many items from Abbott lying and are always happy with them. Always quick with delivery. Beautiful dainty bracelet is my recent purchase and its perfect!”
Abbott Lyon 5 star review on 13th July 2021
Helpful Report
Thanks for taking the time out to leave us this feedback Clare, it really means a lot to us - we are so pleased to hear how much you love your gorgeous Initial Bracelet! ✨
Abbott Lyon is rated 4.2 based on 8,130 reviews
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