Abbott Lyon Reviews

4.2 Rating 8,123 Reviews
77 %
of reviewers recommend Abbott Lyon
4.2
Based on 8,123 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Abbott Lyon Reviews

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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5
Alicia S
I mean wow these bracelets are stunning I love them so much it was the first time I’d ordered from Abbott Lyon and it definitely won’t be the last Xx
Abbott Lyon 5 star review on 15th September 2023
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5
Verified Buyer
Beautiful and elegant bracelet, bought a silver and rose gold one to match. It was easy to order and arrived on time. Very happy with the purchase!
Abbott Lyon 5 star review on 14th September 2023
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5
Zenya G
Love my initial necklace. Really excellent quality and the packaging is lovely. I bought 16-18 inch because I like it a little shorter around my neck but can have it longer with the option. Arrived on time and I was informed ever step of the way.
Abbott Lyon 5 star review on 11th September 2023
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5
Ashley M
Amazing! I absolutely love this necklace , with all 3 of my boys initials on it ! Another great piece ! Will always buy from Abbott Lyon 😀
Abbott Lyon 5 star review on 11th September 2023 Abbott Lyon 5 star review on 11th September 2023
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5
Olivia D
Beautiful and delicate jewellery in lovely packaging a very special gift great offer 2for1
Abbott Lyon 5 star review on 9th September 2023
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5
Chloe H
The necklace I ordered arrived quickly and the quality is unreal! I’d definitely get more pieces in the future!
Abbott Lyon 5 star review on 3rd September 2023
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5
Elliesha N
Beautiful necklace. Everything I wanted and more. Delivery time, quality & packaging is so lovely. Very happy with my purchase. I will be purchasing more Abbott Lyon jewellery in the very near future. X
Abbott Lyon 5 star review on 2nd September 2023
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5
Natasha M
Amazing item! I literally wear mine every day, delivery was a little longer than expected but still arrived before my birthday!
Abbott Lyon 5 star review on 27th August 2023
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5
Sarah M
Fabulous just love these custom initial bracelets got my two children and my six grandchildren’s initials I’ve had so many enquiries as to where I bought it ..great quality fab price with new customer discount great quick response to a query with customer service .. love my anklet too .. will revisit Abbott Lyon soon many thanks ..
Abbott Lyon 5 star review on 26th August 2023
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5
Verified Buyer
Absolutely love ❤ my necklace and bracelet with my darling children's names x
Abbott Lyon 5 star review on 20th August 2023
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They are such a beautiful matching set! We are so grateful that you took the time to leave this review, this really means a lot to us! We hope to see you again soon✨
5
Alexis G
My bangle is beautiful the catch was a bit fiddly at first but I can do it now so it stays on perfectly
Abbott Lyon 5 star review on 10th August 2023
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Thank you so much for your review Alexis, it's great to hear that you love your bangle! We really appreciate your support 💕
5
Nellie M
Beautiful bracelet perfect packaging and brilliant customer service
Abbott Lyon 5 star review on 7th August 2023
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We love the clover embroidered stack Nellie ✨ Thank you so much for your review! We are so delighted you love your purchases ❣️
5
Verified Buyer
Quick delivery & a great deal on my purchase!
Abbott Lyon 5 star review on 7th August 2023
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Thank you so much for sharing your recent customer service experience with us! We are so pleased to hear that you are loving your new bracelets ✨
5
Maud B
I got this personalised necklace with the initials of my husband & kids. I am so happy that I don’t have to remove it and that the necklace will not tarnish! Thank you Abbott Lyon for designing the most perfect jewellery
Abbott Lyon 5 star review on 6th August 2023
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Thank you so much for your review, it's great to hear that you love your Custom Clover Name Necklace! We appreciate your support & look forward to seeing you again in the future! 💕
5
Joanne B
I love it very delicate and classy I purchased after buying one for my son’s partner and thought “I want one of those”!
Abbott Lyon 5 star review on 3rd August 2023
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We are so pleased to hear that you are loving your new Initial Bracelet ✨ Thank you Joanne!
5
Carol-Ann Y
Absolutely beautiful,i will always purchase my jewellery from here in the future now
Abbott Lyon 5 star review on 2nd August 2023
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Thank you so much for taking the time to leave this review for us, Carol-Ann. We look forward to welcoming you back again soon here at Abbott Lyon! ✨
5
Hollie M
It’s early days to see how the gold lasts however I’m so happy with the bangle it really is beautiful! I’ve already ordered 2 more for my daughters
Abbott Lyon 5 star review on 2nd August 2023
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Thank you so much for your kind feedback, Hollie - it's great to hear that you're happy! 💕
5
Scott G
Absolutely in love with my necklace my partner bought me as a gift with our new baby girls name on it. Absolute top quality and looks amazing.
Abbott Lyon 5 star review on 31st July 2023
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Receiving feedback like yours means the world to us, Welcome to the world Poppy! It's amazing to hear how much you've enjoyed shopping with AL & we hope this means that we'll get the opportunity to welcome you back in the future!! ✨
5
Daniella D
Customer service and order updates were prompt and helpful, this was my first purchase from AL but will not be the last!
Abbott Lyon 5 star review on 31st July 2023
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Thanks for being such a loyal customer, Daniella - it makes us so happy to hear you enjoy shopping with us! We are so grateful for your lovely feedback 💕
5
Charlotte K
Very quick delivery, lovely packaging
Abbott Lyon 5 star review on 28th July 2023
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We are so happy you had such a positive experience Charlotte ✨️ Hope to see you back again soon!
5
Verified Buyer
Love it! February & November birth stones for my son & daughter. Looks fantastic against the gold of the ring.
Abbott Lyon 5 star review on 24th July 2023
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5
Mr CA W
Received my item a week after I ordered it in excellent condition loved the packaging & the service too will b highly recommending the company to others thanks
Abbott Lyon 5 star review on 24th July 2023
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5
Anne S
Beautiful named silver necklace. Our daughter loves it.
Abbott Lyon 5 star review on 23rd July 2023
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5
Elaine A
Over the moon with the gift I have purchased for my mums birthday. I also received a free bracelet. Which I love also❤️ Very happy
Abbott Lyon 5 star review on 20th July 2023
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5
Verified Buyer
I absolutely love my new jewellery. It was easy to order, delivered quickly and looks so lovely. Thank you AL!!
Abbott Lyon 5 star review on 20th July 2023
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5
Verified Buyer
Bought for myself a watch as a birthday present from me to me and fell in love😍 very quick delivery and even a cute free gift came with! Quality is another level, will defo be ordering again soon! This is a sign to treat yourself to something Abbott Lyon ❤️
Abbott Lyon 5 star review on 19th July 2023
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5
Julie H
Love love love this chain
Abbott Lyon 5 star review on 18th July 2023
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5
Natasha J
I just can’t help myself when it comes to wanting to purchase something from Abbott Lyon! I am loving the moonstone heart collection this summer, I have the heart ring, earrings and bracelet and now want to buy the necklace so I have the full set! I have used their customer service department and they are amazing at helping with any query or issue and do their upmost to keep their customers happy. I very much recommend Abbott Lyon for beautiful pieces of jewellery.
Abbott Lyon 5 star review on 16th July 2023
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5
Lisa O
Lovely company and cute packaging!!
Abbott Lyon 5 star review on 14th July 2023
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5
Chrissy P
Love this bracelet. Very delicate piece of jewellery which makes it feel like you are not wearing it. No discolouration either. Love it! 😊
Abbott Lyon 5 star review on 13th July 2023
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Abbott Lyon is rated 4.2 based on 8,123 reviews