Hoseasons Reviews

1.89 Rating 56 Reviews
23% of reviewers recommend Hoseasons
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Phone:
0844 847 1356

Location:
Hoseasons Holidays Limited
Lowestoft

Categories:
Travel
UK Holidays
Hotels & Accommodation
Travel
UK Holidays
Hotels & Accommodation

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Customer Service
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Over a week
queries resolved in
"Caravan damp, the beds in the twin bedrooms were not wide enough for an adult. The fire did not work properly. Also the person in charge of the club she is not a people person and can be quite rude. We did not know that the Brixham site was not wholely owned by yourselves as it doesn't say that on line. It was an experience not to be experienced again. Even the sugar went damp and the bedding on the beds."
Posted 9 months ago
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"Just arrived back from a weeks holiday at Brimham Rocks cottages, stayed at the Willow. The good point was that the hot tub was great, reserved car park next to the cottage & the double bed was comfortable and nice clean bedding sheets, oven & kitchen cutlery were clean. The lady showed us around the site was very polite and helpful However, the bad points were as follows :- The general condition of the cottage was poorly maintained. Shower was old and could not fully turn off the water, no shelf in shower for putting shower products, shower door did not shut properly, no shaving socked available in the bathroom, we were constantly re-attaching the toilet seat to the toilet, bathroom & bedrooms had bubbled walls & were painted but was flaking off the walls during our stay, I assume due to damp issues. No Kitchen hood & did not feel totally at ease in the case of a fire, as the open plan spiral staircase to the 1st floor bedroom & bathroom, with no access to get out in the event of a fire at ground floor from the kitchen & lounge area (no fire door). the flooring under & around the bed was very springy & felt the flooring could go at any time. Very poor internet service & TV reception kept coming in & out with freezing picture & loss of sound. I also learned that 'romantic' means 'very small'. Stayed at Woodland Lodges near Thirsk some years ago & this site was the exact opposite with fantastic facilities all very new with a fantastic shower area. We have been on about 6 holidays with Hoseason, but after experiencing this weeks holiday, our confidence with Hoseason Holidays has been badly dented. This site by some distance was the worst place we have ever stayed at."
Posted 3 years ago
Hoseasons is rated 1.89 based on 56 reviews

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