“I contacted Zulay on New Year’s Day to ask about their lifetime guarantee on a prior purchase of my beloved Zulay milk frother. To my surprise, they answered the phone and provided me with instructions on a replacement. From there I had 2 other helpful customer service representatives engage with me via email until my order was complete. It is a terrific frother that I highly recommend. Zulay does stand behind their promise to replace it for free if it breaks. I only had to pay for shipping.”
“Felt like I was the barista at your favorite coffee place. Easy to use and creates desired foam effects for your coffee. Excellent customer service when needed.”
“I got this product as a Christmas present and have been using it everyday since ! It works so well and really ups my at-home coffee game. No more over priced coffee stands for me ! After a few days it stopped working and the company sent me a new one right away. Communication was easy and it came fast. The replacement has been working great no issues”
“Great customer service! I received a faulty Frother as a gift and reach out to Zuylay’s customer service. They answered quickly and helped walk me through my issues. They ended up sending me a replacement that arrived very quickly. My new Frother works great! I recommend Zulay for their quality products and great customer services!”
