Hi Andreia,
Thank you for providing us with your feedback on this product.
As a fully regulated Pharmacy, we understand that products can offer different results to patients on an individual basis and we are sorry to hear this particular treatment has not given you the results you anticipated.
We are here to help you though, and we are keen to understand more about your specific experiences with this product, which will enable us to offer you bespoke guidance and advice. Where appropriate we may be able to offer alternate treatments or signpost you to additional sources of support.
We have sent a message to the email account you have registered with us, which will set out what we need to know to advise you further.
We look forward to helping you.
“I am pleased with my results off my injection but do have one complaint. The last two times I am only able to get three injections out of it.i am about to order again but want to make sure I get four injections out of it as it is quite expensive.”
Hi Jean,
Thank you for taking the time to provide your feedback.
I am pleased to hear the treatment is working well for you.
Our support team have contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice.
Hi Jane,
Thank you for getting in touch.
I am sorry to hear that you feel the rate of weight loss with the treatment is not as fast as expected.
It is important to note that in perfect clinical trials the most weight loss that was seen was 20% of the initial body weight however our support team have contacted you directly to learn more and provide more personalised advice and support.
