Hi Jade
As a responsible online pharmacy, we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, many of which will also stock a variety of generic medications from a range of brands.
I can confirm that the document provided within the parcel regarding the expiry explains that the shelf life of this medication has been extended following the production of the medication based on new stability data which has been approved by the UK medicines regulator.
This means that the medication is now able to be used safely up until the end of October 2024 instead of the end of May 2024 which will enable the safe and effective use of this treatment until 30/10/24
If you have specific concerns you are welcome to call us or the Lilly Medical Information department at: 01256 315000 or via email:ukmedinfo@lilly.com.
Unfortunately, we are unable to accept a return under these circumstances as the medication is still valid.
I have sent you a copy of this document to your email for your reference as it explains that the shelf life of this medication has been extended and confirmed by the MHRA.
Our support team have contacted you to find out more about your experience and help resolve this with you personally.
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