Hi Judith,
Thank you for providing us with your feedback.
We have noted the content of your review, but the rating you have given us does not appear to correspond with your feedback?
We are keen to understand if there is anything we can do to help or anywhere we could improved if you were unhappy with our service, so our Customer Services Team have sent a message to the email account you have registered with us to find out some more information from you.
We look forward to helping you.
