Hi Grenville
Thank you for your review, I value all customer feedback regarding the products that we provide to ensure we offer a useful service.
Each order that we fulfil has been checked and approved by one of our medical team, and as a CQC regulated online pharmacy we want to ensure that all medication provided is safe, appropriate and effective for you, and based on the information provided in your consultation this item appears suitable for the symptoms that you have described.
After discussing this with you I understand that you have previously used an aerosol version of this medication, and whilst the delivery method is slightly different, both sprays are equally effective at treating the symptoms that you have.
However, given the circumstances our support and medical teams will shortly be in contact with you so that we can resolve this to your satisfaction.
