Hi Harriet
Thank you for bringing this to my attention.
I am sorry to hear that you have not yet received your parcel and for any inconvenience this may have caused.
After checking your account I can see that this is the first we have heard of this issue and we are keen to investigate this further and provide a suitable resolution.
I can see that this order was dispatched the on the 2nd July and the tracking information indicates the courier had some problems and were unable to deliver the parcel and it was recently returned to us, I apologise for any inconvenience this may have caused.
As you have not recieved your parcel our support team have reached out to you directly to offer further assistance.
“Permethrin did get rid of the rash; it took longer than expected. I used 3-4 tubes of the cream. I remain unclear as to whether the crash has finally gone as yet.”
“I am really pleased to be able to get treatment for non urgent medical problems without having to fight for an appointment with my doctor. I was screened and my medicine was on its way thanks”
“Having purchased 4 tubes of this, I thought my missus and myself would be cured.
We covered ourselves in the stuff, head to foot.
Washed all our clothes, put a brand new duvet, pillows and sheets on our bed.
Including mattress protector.
Nothing left to chance.
Now after more than 2 weeks and 2 doses of the cream, we are still itching like buggery.
Lots of red itchy dots.
I’m scratching until I bleed on my legs.
I would not recommend, and don’t know what to do for the best.
Doctors appointment I think, if I can get one”
Hi Paul
Thank you for leaving your review.
We love to hear from all of our patients as this helps us know the treatments which really help ease the symptoms that they are designed to treat.
Permethrin is an extremely popular and clinically proven treatment that our patients rate highly, achieving a rating of 4.51 out of 5.
The cream is a topical scabies treatment. It works by killing the mites that cause a scabies infection and usually only requires one application to completely clear the mites.
For the best results; Permethrin cream should be applied to cool, dry skin. Do not apply the cream to broken skin or immediately after a hot bath or shower.
Once applied, the cream should be left on for at least 8 hours and washed off with soap and water within 12 hours. You should re-apply Permethrin Cream to the hands if they are washed with soap and water within 8 hours of applying the treatment.
Normally, a single application of the cream is enough to clear a scabies infection.
However, sometimes, there is a chance that there is a second treatment would be required should some lice have hatched after the initial treatment, or there is a secondary infection.
It is also worth considering that everyone in the household will require treatment to help ensure the infection is eradicated.
Should a further treatment not be successful; you may wish to speak with your GP to discuss your symptoms in more detail.
We want patients to be happy with the treatment received, and therefore our support team have contacted you directly to help further.
