Hi Peter,
Thank you for sharing your experience with us; I am sorry to hear that the Tadalafil 20mg Tablets has not been an effective treatment.
I can see that your order was dispatched from us on Monday 13th December using the Standard Tracked Delivery service.
The courier tracking history indicates that your order was delivered within the estimated delivery timescale on Wednesday 15th December.
Please be reassured as a regulated UK pharmacy, we use the same medication suppliers as the main high-street pharmaceutical chains and all our medication is brand new when dispatched.
I have escalated your feedback to our clinical team for further guidance and we have reached out to you directly.
We look forward to hearing from you.