Hi Seetram,
Thank you for choosing our pharmacy to dispense your medication.
I am sorry to hear that this product has not met your expectations and wanted to reassure you that we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies.
However we are keen to help ensure the treatment works for you and our support team have contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice as well as undertake a full investigation into the comments you have raised.
Hi Ian,
Thank you for sharing your experience; we always value feedback from our customers as it allows us to continue to improve our service and the products we offer.
I want to ensure that you are happy with the results of the treatment, especially as I can see that this is your first time with us.
Therefore I am keen to ensure that you have a good experience with us and the treatment you have purchased and our support team have contacted you directly learn a little more about your experience and to help advise you further.
