“Would be nice if I got the ones I ordered. The ones my doctor was giving me. They worked well. Had hoped as you sold them I would get the ones I ordered. Not even an explanation. I’m about 8 orders I got the ones I want twice only.
I am looking elsewhere. Perhaps I will try once more. Shame as pretty fast”
Hi John,
Thank you for taking the time to provide your feedback, it is lovely to see you return to our pharmacy.
I am sorry to hear that the medication received was not as expected.
After checking your account I can see that for each of your orders we have provided Tadalafil 20mg Tablets as per your request.
This product is a generic medication that is manufactured by a variety of different companies but it is important to note that the active ingredient within the medication remains identical.
As a responsible online pharmacy we will only source medication from responsible and reputable suppliers, the same as the traditional high street pharmacies, many of which will also stock a variety of generic medications from a range of different brands.
I cannot see any previous correspondence which specifies a brand preference and our support team has therefore contacted you directly to provide further assistance.
We look forward to hearing from you.
