Hi Dimitris,
Thank you for taking the time to leave us a review; we value all feedback from our customers as it allows us to continue to grow and help all of our patients have a great experience with us.
I am sorry to hear that you have not found this treatment to be effective and I would like to reassure you that as a fully regulated online pharmacy we only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, many of which will also stock a variety of generic medications from a range of brands.
We are always keen to ensure that the products you purchase from us are the most effective and appropriate treatments for you and as you are a new customer we do wish to understand more to help find a prompt solution for this order as well as future orders.
This product is one of our popular treatments and with our customers providing feedback and a rating of 4.5 out of 5, and our clinical team are therefore keen to speak to you directly to understand more about your experience with this treatment and will be more than happy to provide additional information on how to ensure consistent results, as well as recommend an alternative treatment, should that be an appropriate way forward.
We are keen to provide you with further assistance and our support team has attempted to contact you directly to help ensure that this matter is promptly resolved however we have unfortunately not heard back from you.
Please contact us directly and we will be more than happy to provide further assistance.
