“The Independent Pharmacy are always reliable with my orders and I have never had a problem with them. I have found Fucidin Cream to be an effective treatment and it is good value for money when you buy 2 tubes together.”
Hi Pat,
Thank you for sharing your feedback; I am sorry to hear that the Fucidin Cream was not an effective treatment for you.
As a registered pharmacy, we use the same suppliers as the main high-street pharmaceutical chains and we price match accordingly. We are transparent with our prices throughout the website, including a price breakdown at the checkout stage.
I can see that your order was dispatched on Friday 5th November using the Royal Mail Standard tracked service (£2.95) and the courier tracking history indicates that your order was delivered within timescale, on Wednesday 10th November.
We have escalated your feedback to our clinical team and we have reached to you directly to provide further guidance.