Hi Sanele
Firstly I wanted to thank you for choosing our pharmacy to dispense your medication, and we welcome your feedback on the service we provide alongside the success of the item you have purchased, as this lets us know which items to continue providing.
Daktacort (HC) is a very popular treatment that we provide, having been rated 4.8 out of 5 by over 110 patients and normally yields very good results.
However, I am sorry to hear that your treatment has not been as effective as anticipated, and want to help you find a suitable medication to relieve your symptoms.
We offer a wide range of medications to treat your symptoms of differing strengths to ensure optimal results.
Our support team have contacted you directly to ensure that you are provided with effective advice and treatment, and our pharmacists will be able to help you decide on an alternative product.
Hi Louise,
Thank you for leaving your review, we always want to hear from all of our patients as this helps us develop and improve the service that we provide our patients.
I am very sorry to see that your parcel has not arrived and that this is the first we have heard of this.
Upon checking your order details I can see that the courier tracking history for your order indicates that it was delivered within the estimated delivery timescale on Friday 3rd February.
Our support team has attempted to contact you directly to help ensure that this matter is promptly resolved however we have unfortunately not heard back from you,
Please contact us directly and we will be more than happy to provide further assistance.
