“Caught conjunctivitis from children, had previous had it a year or so before so knew exactly the symptoms. Ordered from The Independent Pharmacy & received much quicker than if I’d been able to get a doctors appointment so was able to treat the condition really quickly without having to take time off work.”
“I never received it. Not sure why you're asking me to rate the product when I want to rate the shop, which is rubbish since I never received the product I paid for.”
Hi Noel
Thank you for bringing this to my attention.
I am sorry to hear that you have not yet received your parcel and for any inconvenience this may have caused.
After checking your account I can see that this is the first we have heard of this issue and we are keen to investigate this further and provide a suitable resolution.
I can see that this order was dispatched the same working day the order was placed on the 8th July and the tracking information indicates the courier delivered the parcel within the anticipated timescale for your selected delivery service. However as you have indicated the parcel has not been received our support team have reached out to you directly to offer further assistance.
