Hi Pamela,
Thank your recent review.
We value all feedback from our customers as it allows us to continue to improve in providing safe and effective treatment for our patients.
As a fully regulated online pharmacy, all of the treatments provided are brand new when dispatched and therefore our prices are representative across the market. I wanted to let you know that we use the same suppliers as many of the high street pharmacies, and always want to ensure our pricing remains competitive.
We have tried to make the pricing on our website as open and transparent as possible, and at a number of stages throughout the order process the price for the item is clearly and widely shown, as well as at the checkout and email order confirmation you receive.
However I do understand that prices do fluctuate, and as we are keen to ensure that you have products that are best suited to your needs, a member of our support team has reached out to you directly to provide further assistance.
