Hi Adam
Thank you for your review.
Firstly I am very sorry to hear that you have had this experience with this treatment.
As a responsible online pharmacy, we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, that is new and safely sealed by the manufacturer.
Rozex is one of the best treatments for rosacea and is clinically proven to help effectively treat the symptoms which you have reported.
Given the nature of your comments, I have escalated your feedback to our clinical lead and our support team have contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice.
Hi Heather,
Thank you for taking the time to provide your feedback.
I am sorry to hear that you have not found the product to be as effective treatment for you as expected.
Our support team have contacted you to find out a little more about your experience with this treatment, to enable our clinical team to directly provide you with some personalised advice.
Hi Antony,
Thank you for taking the time to provide your feedback.
I am sorry to hear that this treatment has not been effective for you.
Treating skin conditions can be difficult as there is a lot of individual difference in how well a skin treatment will work.
I am however very pleased that you have found a treatment that works for you and our support team have contacted you directly to provide further assistance.
“I have been using Rozex for a couple of weeks now and have already noticed an improvement. My cheeks are not so red and flushed. No itchiness, only every other day a couple of white spots, hopefully this will improve over time and I no longer have that burning sensation on my cheeks.”
