Hi Vladas,
I am sorry to see that your experience with us has not lived up to your expectations and want to understand more so that I can help.
After reviewing your recent order with us, I can see that your order was reviewed by a pharmacist approved and dispatched the same working day following your order being placed.
The item was then delivered using your chosen courier service the next working day and from the order being placed to when the item was delivered successfully the total time taken was less than 3 working days.
Earlier today I called to discuss this with you, however have been unable to reach you.
Our support team have contacted you to find out more about your experience and help resolve this with you personally.
“The orlistat has been a great help in aiding my weight loss journey. Along with a change in my diet and focusing on more movement, I have been able to lose 6 1/2 kg in four weeks. The first two weeks take getting used to and helps to reflect on what I’m eating if you get the chance, it’s best to have your first week at home.”
Hi Louise,
Thank you for bringing this to our attention.
Firstly I am very sorry to hear that you have experienced a reaction to Orlistat 120mg Capsules and for any discomfort caused.
As a fully regulated online pharmacy, we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, that is new and safely sealed by the manufacturer.
We would not typically expect individuals who take Orlistat alongside a low-fat diet to experience side effects as this is a very safe, well used treatment to help you succeed with your weight loss goals.
I can see that our clinicians have liaised with you directly to provide you with some tailored advice and worked to a resolution.
