Hi Jeffrey,
I am sorry to see that your experience with us has not lived up to your expectations and I want to understand more so that I can help.
Upon checking your order details I can see that your order was placed on the 29th February 2024.
I am pleased to see it was approved and dispatched to the courier the same working day, which was then delivered well within the timescales of the delivery service which you selected at the checkout.
So that we can improve the service we offer, I would be grateful if you could let me know how we could have improved, so that I can try to ensure we live up to your expectations for any future orders.
Our support team have contacted you directly to find out more
