Hi Rebecca,
Thank you for taking the time to provide your feedback on Orlistat.
We're sorry to hear that you’ve experienced these effects and for any discomfort or concern caused.
This medication works by preventing you from absorbing up to 25% of the fat you eat, and this unabsorbed fat is passed through the digestive system, which can lead to changes in the stool for some people.
We appreciate that this treatment may not be suitable for everyone, and experiences can vary. In some cases, an alternative weight‑loss option may be more effective or better tolerated.
Our support team has reached out to you directly to offer further advice, and we look forward to assisting you.
“Great product for helping with loosing weight. The Independent Pharmacy keep you up to date with delivery and are prompt.Instructions on how to use are extremely good.”
Hi Yvonne,
Thank you for providing us with your feedback on this product.
We understand it can feel frustrating when results aren’t as fast or dramatic as hoped, especially after working hard. It’s important to remember that weight gain often happens gradually over time, and in the same way, sustainable weight loss can take time too.
It's also important for us to note that it would be a little early to see large results at this point in the treatment course as this medication is expected to provide about a 10% reducation in your overall weight over 6 months when combined with a weight-reducing diet and exercise.
We're keen to check in with you and provide further support with your weight loss journey so far. It may be that an alternative weight loss medication such as Mounjaro or Wegovy would offer you the rate of loss you are looking for and our support team have reached out to you directly to provide further support.
We look forward to helping you.
Hi Kerry,
Thank you for providing us with your feedback on this product.
We are sorry to hear that you are not seeing good results since switching to Orlistat.
Everyone responds a little differently with weight loss treatments and weight loss can also slow later in the treatment course as the calorie deficit changes as weight is lost.
Mounjaro performs better than Orlistat for many patients with studies showing that users lose 22% of their body weight on average after using the maximum strength for 72 weeks. The alternative treatment may therefore help you obtain the results you are looking for.
We’re here to support you with advice and encouragement along the way and we have sent a message to the email account you have registered with us to offer further assistance.
We look forward to helping you.