Hi Tayaba,
Thank you for getting in touch; we value all feedback from our customers as it allows us to continue to grow and improve our service and the products we provide,
As an online pharmacy, regulated by the CQC, we will only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies, many of which will also stock a variety of generic medications from a range of brands.
Skinoren 20% cream is one of our popular topical acne treatments that contains the active ingredient azelaic acid. This product is effective in reducing the growth of the keratin cells that block pores and sebaceous glands causing spots, as well as killing the bacteria that live on your skin that can be responsible for acne. We would normally anticipate an improvement in your condition 4-6 weeks after starting the medication, however this can be dependent on the starting stage of your acne.
Customer satisfaction is very important to us and our support team has reached out to you directly to provide further guidance
“Helps in lightening and clearing the patchy dark skin mainly on my face but also on my neck and chest.
I am noticing a difference after using it for nearly a month.”
“At 48 having had cystic acne all my adult life, and having tried just about everything this is not a miracle, however, I do feel it is supporting my skin as part of a multipronged approach. I am still getting cystic acne however not as frequently and the cysts appear to settle faster with less scarring. Unfortunately, I had to stop using a moisturiser and sunscreen over the top of Skinoren as my skin ended up too congested causing more spots that wouldn't settle. Thankfully the Skinoren alone appears to be moisturising enough (for now) and plays nicely with water-based serums so long as they're applied first.”