Hi David
Thank you for sharing your experience; we always value feedback from our customers as it allows us to continue to improve our service and the products we offer.
This product is one of our popular treatments and with our customers providing feedback and a rating of 4.5 out of 5, I want to ensure that you are happy with the results of the treatment, especially as I can see that you are a returning customer.
I am therefore keen to ensure that you continue to have a good experience with us and the treatment you have purchased and am pleased to see that these are working well for you.
Our clinical team is more than happy to speak with you, in confidence, if you require any additional information or support regarding this treatment or indeed a more suitable alternative.
We would, however, love to know how your experience with us could have been a 5-star. Our support team have contacted you to find out a little more about how we could have made your journey even better!
