Hi Adrian,
Thank you for taking the time to provide your feedback.
The product that you have purchased is a generic medication that is manufactured by a variety of different companies but it is important to note that the active ingredient within the medication remains identical.
As a fully regulated online pharmacy, we will only source medication from responsible and reputable suppliers, the same as the traditional high street pharmacies, many of which will also stock a variety of generic medications from a range of brands.
Where possible we do provide the item pictured on our website however on the product page of our website we will advise: The brand supplied may vary. Please contact us if you require specific brands. The reason for this is because we may occasionally substitute a generic or unbranded product depending on stock availability from our wholesalers, at the time.
However I do understand that you may wish to have a specific brand provided that you have used successfully previously and our support team has reached out to you directly to provide further support.
